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A beginner’s guide to points and miles

Want to get into points and miles but don’t know where to start? You’re in the right place


Travel rewards can seem overwhelming when you’re first starting out. Use this guide to navigate the world of points and miles.

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What can be better than tickets to someplace nice?

Tickets to someplace nice you don’t have to pay for. A free hotel stay. And maybe airport lounge access while you’re waiting for your flight.

All of this can be a reality with a travel credit card and just enough miles or points.

That may sound fantastic, but getting started in travel rewards can feel overwhelming. There are numerous travel credit cards and rewards programs to choose from, and they all have different – and often confusing – terms and benefits.

Don’t fret. In this guide, we’ll dive into the world of points and miles: what they are, how to earn them and how to spend them wisely.

What are points and miles?

Points and miles are currencies in rewards programs offered by credit cards, airlines or hotel chains.

If you’re wondering what the difference between points and miles is, there isn’t much. Generally, miles have been associated with airlines, and points have been associated with credit card and hotel rewards. However, there are credit cards that earn miles and airline loyalty programs that earn points, so the only difference is, in fact, semantical.

You can earn points and miles by making purchases with your rewards credit card or through a hotel or airline loyalty program. Each rewards program has its own earning rates and rewards values, as well as redemption options. You may also get additional benefits by being a program member or cardholder.

Depending on the program, you have a few ways to spend your rewards. For example, airline loyalty programs may offer seat upgrades and award tickets and hotel chains – free nights and room upgrades. Travel credit card rewards programs provide more diverse redemption options, but typically, you get the best value by spending your points and miles on airfare.

How points and miles work

As you can see, points and miles can get you free travel – but how exactly does that work?

Let’s take a look at all the kinds of rewards programs to answer this question.

Loyalty programs

In the travel rewards space, there are two main types of loyalty programs: hotel loyalty programs and airline loyalty programs.

If you’re a brand loyalist – say, you only fly with Delta or stay exclusively at Hilton – earning rewards in such programs can make a lot of sense for you. Plus, you’ll get membership perks that can make your travel experience more comfortable and save you some extra money.

As you spend money within the program, you can reach higher membership levels, earning even more rewards and benefits.

Airline loyalty programs

All major airlines in the U.S., as well as many international carriers, have loyalty programs. Airlines group into alliances, so you can often use your airline rewards to book flights with a partner airline.

To earn miles with an airline, you need to sign up for its loyalty program, which will reward you for each flight you take. Plus, you can earn miles flying with the airline’s partners – just make sure you include your membership number in the reservation.

Most U.S. airline programs also have co-branded credit cards. These can provide additional perks and help you earn miles faster by offering higher rewards rates and allowing you to earn on non-airline spending.

Popular airline loyalty programs and credit cards
Airline programWhat to considerCredit cards
American Airlines AAdvantage
  • Member of the Oneworld alliance
  • Access to Admiral Club lounges
  • Affordable award flights
  • Elite status perks, including free checked bags, free cabin upgrades, priority seating and more
Delta SkyMiles
  • Member of the SkyTeam alliance
  • Access to Delta Sky Club lounges
  • Free changes on most domestic tickets
  • Elite status perks, including unlimited upgrades, free checked bags, Clear membership discounts and more
Southwest Rapid Rewards
  • Not an alliance member
  • No blackout dates for award flights
  • Affordable award tickets
  • Opportunity to earn the Companion Pass
  • No lounge network
  • Elite perks include free checked bags, priority boarding, free in-flight Wi-Fi and more
JetBlue TrueBlue
  • Not an alliance member but has airline partners
  • Offers most legroom out of U.S. airlines
  • Free Wi-Fi
  • No lounge network
  • Elite perks include free checked bags, priority boarding and seating, free alcoholic beverages during in-flight service and more
United MileagePlus
  • Member of the Star Alliance
  • No fuel fees on award flights
  • Access to United Club lounges
  • Elite status perks, including free checked bags, priority boarding and seating, free cabin upgrades and more

Hotel loyalty programs

If you only stay at a certain family of hotel brands, becoming a member of its loyalty program may be a no-brainer.

Like airline rewards programs, hotel loyalty programs also have membership tiers, offering better perks at higher levels. Such perks may include early check-in and late check-out, room upgrades, free nights and more.

As for points, you’ll earn them for eligible hotel stays and spending with partners, such as car rental companies, restaurants and more. Additionally, you can get a co-branded hotel credit card to boost your earnings.

Popular hotel loyalty programs and credit cards
Loyalty programWhat to considerCredit cards
Hilton Honors
  • More than 6,300 properties worldwide
  • Brands range from mid-level to luxurious
  • No blackout dates
  • Elite status perks include priority check-in and check-out, room upgrades, free nights and more
World of Hyatt
  • More than 850 properties worldwide
  • Brands range from mid-level to luxurious
  • No blackout dates
  • Elite status perks include room upgrades, free breakfast, late checkout and more
IHG Rewards Club
  • More than 4,600 hotels across 100 countries
  • Brands range from budget-friendly to luxurious
  • No blackout dates
  • Elite perks include exclusive rates, late check-out, priority check-in, room upgrades and more
Marriott Bonvoy
  • More than 6,900 properties worldwide
  • Brands range from mid-level to luxury
  • No blackout dates
  • Elite perks include exclusive rates, mobile check-in, late check-out, room upgrades, lounge access and more
Wyndham Rewards
  • More than 9,000 hotels across 80 countries
  • Brands include budget-friendly, midscale and upscale properties
  • Blackout dates may apply
  • Elite perks include discounts, early check-ins and late check-outs, room upgrades and more
  • Wyndham Rewards Earner Card
  • Wyndham Rewards Earner Plus Card
  • Wyndham Rewards Earner Business Card

Rewards credit card programs

Loyalty programs can be an excellent idea when you stick to one hotel brand or airline. However, many people prefer flexibility when they travel, picking flights and lodging based on their needs and budget.

If that applies to you, a general travel credit card may be a better option. These cards allow you to earn points or miles on all of your spending and redeem them for travel, cash or purchases with the issuer’s partners. Plus, premium travel cards also provide valuable benefits, like annual statement credits, airport lounge access, travel insurance and more.

The rewards versatility and added perks make rewards credit cards a good addition to a traveler’s wallet. Now, let’s take a look at the four major credit card rewards programs and what they have to offer.

American Express Membership Rewards

American Express Membership Rewards is one of the most popular credit card rewards programs. It’s a great choice for heavy spenders who appreciate luxury travel perks like airport lounge access and elite statuses at hotels.

Amex has a massive credit card portfolio, so you can find a card that earns Membership Rewards and fits your spending, making it easy to maximize your point earnings.

That said, some of the best Amex cards come with expensive annual fees. For instance, the American Express® Gold Card earns excellent rewards on groceries and dining and offers benefits any foodie would love – but it also charges $250 per year. The Platinum Card® from American Express is a highly valuable card designed for travelers and filled to the brim with premium perks, but its annual fee is $695.

On the bright side, Amex points are highly valuable, especially when transferred to some of the issuer’s partners or used to book airfare with Amex. Alternatively, you can redeem for hotels, car rentals, merchandise, gift cards and more, but your points will be worth less.

Chase Ultimate Rewards

Another highly desirable program is Chase Ultimate Rewards. There’s a lot to love about Chase’s rewards ecosystem, including its flexibility and incredible value.

Whether you prefer no-annual fee cards that earn rewards on everyday spending or don’t mind paying for the extra value premium travel cards offer, Chase has a card for you. Or, even better, you can combine both options and maximize your earnings and redemption value.

The star of Chase Ultimate Rewards – and one of the best travel credit cards overall – is the Chase Sapphire Reserve card. Even with an annual fee of $550, the card provides outstanding value, thanks to $300 in annual statement credits for travel, a long list of premium travel benefits and a 1.5-cent-per-point value on travel redemptions through Chase.

Other redemption options include travel purchases outside of Ultimate Rewards, cash back, gift cards, Amazon or Apple purchases and more. Depending on the card, you may also have an option to transfer your points to travel partners to get the most bang for your buck.

Capital One Miles

Capital One Miles is an up-and-coming rewards program with quite a few promising offers.

The main appeal of the program is its simplicity. The Capital One cards that earn miles have flat rewards rates, so cardholders don’t have to worry about matching their spending to bonus categories.

You can pick a no-annual fee card or opt for more rewards and benefits. The most expensive option, the Capital One Venture X Rewards Credit Card ($395 per year), undoubtedly has attractive perks and statement credit benefits.

Redemption is simple as well. You can redeem for recent travel charges or to book travel with Capital One. Gift cards are also an option, as well as cash back, but the latter cuts your point value in half. Additionally, the issuer has a growing list of transfer partners.

Citi ThankYou

Citi ThankYou points are the rewards currency of Citi rewards credit cards. The value the program can provide largely depends on the card, but to the right cardholder, it can offer a lot of flexibility.

Citi ThankYou cards come with different annual-fee and rewards structures, so it’s easy to find an offer that suits you. Depending on the card, redemption options can include travel, cash back, gift cards, merchandise and more.

For those looking to maximize travel rewards, the Citi Premier® Card may make most sense. At $95 per year, it earns rewards on travel purchases, allows you to transfer points to travel partners and a $100 hotel savings benefit. That said, the card doesn’t offer any popular premium perks.

Points and miles dos and don’ts

Now that you know how different rewards programs work, let’s talk about the best practices of using them.

  • Do always pay your bill in full. Many consumers dive into travel rewards without having a plan to pay off their purchases. This is where they get in trouble. Rewards credit cards often charge between 16% and 23% in interest, which can quickly wipe off any rewards earnings.
  • Don’t run up large balances. Carrying a large balance on a travel credit card will cost you a boatload in interest, but it can also lead to high credit utilization, which makes up 30% of your FICO score.
  • Do pay attention to point values. Rewards programs offer multiple redemption options. However, you’ll often find redeeming for things like Amazon purchases significantly reduces your point value. Try to get the most out of your hard-earned rewards and avoid low-value redemptions.
  • Don’t let your rewards expire. Credit card rewards typically don’t expire while your account is open. However, your airline and hotel rewards might. Pay attention to expiration dates – don’t let your points and miles go to waste.
  • Do look into transfer partners. Most of the time, you can find the best value from credit card rewards when you transfer them to a travel partner. It may seem complicated at first, but it’s worth figuring out.
  • Don’t avoid cards with annual fees. While you may want to start with a no-annual-fee card to get a hang of the rewards game, consider upgrading to a card with annual fees in the future. These cards typically offer high sign-up bonuses, statement credit benefits and premium travel perks that more than justify the card’s cost.

Bottom line

The world of points and miles may seem overwhelming at first. We hope that armed with the basics we’ve shared, you’ll give it a try. Maybe one day you’ll travel purely on rewards and forget what it’s like to pay for plane tickets with actual money (like some of’s staff has).

To find the right travel credit card and begin your journey, check CardMatch. This tool matches credit card offers to your credit profile, so you can be sure you have a good chance of being approved. Checking your offers doesn’t affect your credit score.

*All information about the Citi / AAdvantage Platinum Select World Elite Mastercard, AAdvantage Aviator Red World Elite Mastercard, CitiBusiness / AAdvantage Platinum Select Mastercard, Southwest Rapid Rewards Premier Business Credit Card, JetBlue Card, JetBlue Plus Card, Hilton Honors American Express Aspire Card and has been collected independently by and has not been reviewed or approved by the issuer.

Editorial Disclaimer

The editorial content on this page is based solely on the objective assessment of our writers and is not driven by advertising dollars. It has not been provided or commissioned by the credit card issuers. However, we may receive compensation when you click on links to products from our partners.

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