Chase Sapphire Reserve card review

Chase Sapphire Reserve card review

Updated: July 18, 2022

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Updated: July 18, 2022

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Ratings Policy
Luxury Rating:
4.5 rating
4.5 rating
4.5 / 5
Rewards Value:3.2
Annual Percentage Rate:0.4
Rewards Flexibility:4.9
Features:4.0
Issuer Customer Experience3.6

In a Nutshell:

Thanks to its generous $300 annual travel credit that covers nearly any travel expense, including airfare, the Chase Sapphire Reserve card is an exceptionally valuable travel card that makes luxury travel benefits accessible for travelers on a wide range of budgets.

Learn more about this card

Rewards Rate

  • 10:1 hotels and rental cars purchased through Chase Ultimate Rewards®
  • 5:1 Chase Ultimate Rewards air travel
  • 3:1 general travel and restaurants
  • All travel rewards rates apply only after the first $300 is spent on travel purchases
  • 1:1 general purchases
Very Good

Sign-up Bonus

60,000 points if you spend $4,000 in first 3 months 

Average

Annual Fee
$550

Very Good

APR

18.49%-25.49% (variable)

Average

Rewards Redemption
Pros

  • No blackout dates
  • No expiration dates
  • No point limits
  • Redeem points for gift cards, travel, merchandise and cash back
  • Purchase travel from outside sites and redeem for statement credits
  • Pay for travel with partial points
  • 1:1 point transfer to frequent flier partners
  • 50% bonus on travel rewards redeemed through Chase website
  • Combine points from other Chase cards

Cons

  • Lower rewards value for merchandise

 

Excellent

Chase Customer Service Ratings

  • J. D. Power 2020 customer satisfaction rating: 809 (30% of issuers in this category ranked higher)
  • 24/7 customer service?: Yes
  • Online chat available?: No
  • Google Play Store mobile app rating: 4.4/5
  • Apple Store mobile app rating: 4.8/5
Very Good

Other Notable Features: $300 annual travel credit; up to $100 Global Entry/TSA PreCheck® credit; no foreign transaction fee; complimentary access to more than 1,000 airport lounges; select Visa Infinite hotel, air and car rental perks; trip cancellation and interruption insurance; car rental insurance; baggage delay insurance; lost luggage insurance; trip delay insurance; purchase protection; return protection; extended warranty; 24/7 customer service; exclusive events and experiences; zero fraud liability; year-end summary; free Lyft Pink membership for one year (activate by Mar. 31, 2025); free DashPass membership for one year (activate by Dec. 31, 2024)

Rewards Rating:
5.0 rating
5.0 rating
5.0 / 5
Rewards Value:4.9
Annual Percentage Rate:2.0
Rewards Flexibility:5.0
Features:4.0
Issuer Customer Experience4.0

In a Nutshell:

The price of admission for this luxury card is steep, but its large sign-up bonus and generous travel allowance more than make up for the card’s $550 annual fee.

Learn more about this card

Rewards Rate

  • 10:1 hotels and rental cars purchased through Chase Ultimate Rewards®
  • 5:1 Chase Ultimate Rewards air travel
  • 3:1 general travel and restaurants
  • All travel rewards rates apply only after the first $300 is spent on travel purchases
  • 1:1 general purchases

 

Excellent

Sign-up Bonus

60,000 points if you spend $4,000 in first 3 months

Excellent

Annual Bonus

  • $300 annual travel credit (applies to most travel purchases)
  • Priority Pass Select membership
  • Up to $100 Global Entry/TSA PreCheck® credit every 4 years

 

Excellent

Annual Fee
$550

Poor

Average Yearly Rewards Value ($1,325 monthly spend)
$510

Excellent

APR
18.49%-25.49% (variable)

Fair

Rewards Redemption
Pros

  • No blackout dates
  • No expiration dates
  • No point limits
  • Redeem points for gift cards, travel, merchandise and cash back
  • Purchase travel from outside sites and redeem for statement credits
  • Pay for travel with partial points
  • 1:1 point transfer to frequent flier partners
  • 50% bonus on travel rewards redeemed through Chase website
  • Combine points from other Chase cards

Cons

  • Lower rewards value for merchandise
Excellent

Chase Customer Service Ratings

  • J. D. Power 2020 customer satisfaction rating: 809 (30% of issuers in this category ranked higher)
  • 24/7 customer service?: Yes
  • Online chat available?: No
  • Google Play Store mobile app rating: 4.4/5
  • Apple Store mobile app rating: 4.8/5
Very Good

Other Notable Features: $300 annual travel credit; up to $100 Global Entry/TSA PreCheck® credit; no foreign transaction fee; complimentary access to more than 1,000 airport lounges; select Visa Infinite hotel, air and car rental perks; trip cancellation and interruption insurance; car rental insurance; baggage delay insurance; lost luggage insurance; trip delay insurance; purchase protection; return protection; extended warranty; 24/7 customer service; exclusive events and experiences; zero fraud liability; year-end summary; free Lyft Pink membership for one year (activate by Mar. 31, 2025); free DashPass membership for one year (activate by Dec. 31, 2024)

Long considered one of the best travel credit cards on the market, the Chase Sapphire Reserve boasts some of the most generous travel perks available on a rewards card.

If you’re eager to do more traveling in 2022 and beyond, the Chase Sapphire Reserve stands out as a terrific option. Not only can you score a very valuable sign-up bonus to get you off on the right foot, but thanks to its flexible travel credit, lounge access and other plush benefits, as well as a great ongoing rewards rate, the Sapphire Reserve can also be a valuable long-term addition to your wallet despite its high annual fee.

Read on to learn more about the Sapphire Reserve card’s value versus its cost, who this card is best for, other cards to consider, and pros and cons.

See related: Best Ultimate Rewards cards

Why you might want the Chase Sapphire Reserve card

Whether you’re an Ultimate Rewards fan eager to maximize the value of your points or a frequent traveler looking to add some luxury perks to your toolkit, the Sapphire Reserve stands out as one of the best premium travel cards out there. Though the card carries a high annual fee, the card’s flexible travel credit and benefits can easily cover the cost if you take full advantage. Plus, the card offers extremely flexible rewards redemption options and boosts the value of your points by 50% when you redeem for travel.

Here are some of the key advantages the Sapphire Reserve offers as a travel rewards card:

Valuable, attainable sign-up bonus

One of the most eye-catching features of the Chase Sapphire Reserve is its generous sign-up bonus. Right now, cardholders can earn 60,000 points for spending $4,000 in their first three months.

This is due in large part to the fact that Ultimate Rewards points are worth 1.5 cents apiece when redeemed for travel purchases through Chase’s Ultimate Rewards® portal – 50% more than if you redeem for cash back or with a no-annual-fee Ultimate Rewards card.

Assuming a 1.5-cent-per-point redemption value, the new bonus is worth about $900 when redeemed through the Chase travel portal. That’s one of the highest sign-up bonuses currently available on a travel card and can more than cover the card’s annual fee in the first year. Meanwhile, the spending requirement, though high, should still be attainable if you put all your spending on the Sapphire Reserve for your first three months (just over $1,300 per month to reach the $4,000 threshold).

Top-notch perks can cover the annual fee

The $550 price tag on the Chase Sapphire Reserve can be a big deterrent for moderate spenders, but the card is not nearly as costly as it seems. Even after your first year, with no sign-up bonus at play, the card’s travel credits and other benefits can easily chip away at this cost on an ongoing basis.

Valuable annual travel credit

To start, Chase Sapphire Reserve cardholders are awarded a $300 credit each year to use toward travel purchases. This credit is one of the most flexible among luxury travel credits, as it can be used toward a wide variety of purchases, including – but not limited to – these expenses:

  • Flights
  • Hotel stays
  • Parking garages
  • Toll booths
  • Pedicab rides
  • Taxi rides (including ride-share services)
  • UberEATS purchases
  • Public transportation

While many luxury cards limit their credits to purchases with a particular airline or hotel, the Chase Sapphire Reserve’s travel credit is easy to take advantage of. Any time you make a qualifying purchase, you will be automatically awarded a statement credit to cover it – until your $300 annual credit is reached. If you already spend at least $300 on these kinds of transactions a year, this can make a huge dent in the $550 annual fee.

Priority Pass lounge access

On top of this, the Chase Sapphire Reserve comes with complimentary access to the more than 1,200 Priority Pass lounges around the world. Access is unlimited, and each cardholder can bring up to two complimentary guests ($27 per additional guest). Any authorized users on the card are allowed their own access as an added bonus – with their own guests. That means you can add a spouse or family member as an authorized user to bring more people into the lounge on each visit.

Considering a Priority Pass Prestige membership costs $429 per year and offers free member visits to lounges and $32 guest visits, the comparable Priority Pass Select membership included with the Sapphire Reserve is quite a deal.

Credits for TSA PreCheck or Global Entry

The Chase Sapphire Reserve card will also cover the cost of your application for Global Entry or TSA PreCheck once every four years (the length of each membership). Both of these programs simplify your travel, as you can go through the PreCheck security line at the airport. With Global Entry, you’ll have additional ease when traveling abroad. Rather than visiting a border agent, you can use the Global Entry kiosk to streamline your entrance to the country.

When you apply to either one of these programs and pay with your Sapphire Reserve card, you’ll automatically receive a statement credit to cover the fee ($85 for TSA PreCheck, $100 for Global Entry).

Solid ongoing rewards

It’s not just the Sapphire Reserve card’s sign-up bonus and perks that impress, however. The card also carries a solid ongoing rewards rate that makes it easy for frequent travelers to earn Ultimate Rewards points.

After the first $300 you spend on travel purchases (covered by the card’s annual travel credit), you’ll earn a total of 10X points on hotels and rental cars booked through Chase Ultimate Rewards®, 5X points on Chase Ultimate Rewards® air travel, 3X points on general travel spending and dining purchases and 1X points on everything else.

This is one of the highest rates you can get on travel purchases, matching or beating those of top-tier competitors like the Capital One Venture X Rewards Credit Card (which offers 10 miles per dollar on hotels and rental cars booked through Capital One Travel and 5 miles per dollar on flights booked through Capital One Travel) and The Platinum Card® from American Express (which offers 5 points per dollar on flights booked directly with airlines or with American Express Travel on your first $500,000 in spending and 5 points per dollar on eligible prepaid hotels booked with American Express Travel).

High point value and flexible redemption

Another big perk to the Chase Sapphire Reserve is the fact that any points you redeem for travel through the Ultimate Rewards portal have a 50% higher value – for an average value of 1.5 cents per point. This makes a significant impact on the card’s earning rate, as each point you earn will take you further. In fact, when compared to other rewards cards, the Chase Sapphire Reserve cards earn one of the highest values out of each dollar (factoring in earning rates and point value).

See Related: Why are Chase Ultimate Rewards points so valuable?

The card also boasts an almost unparalleled level of redemption flexibility compared to others in its category. Once you’ve racked up points with your Chase Sapphire Reserve card, you also have a variety of redemption options through the Ultimate Rewards portal. You can use Ultimate Rewards points for anything from travel credits to Apple products or apply points toward statement credits, all at a minimum redemption value of 1 cent per point (most competitors force you to sacrifice point value when you opt for non-travel redemptions).

Redemption optionPoint value (cents)
Travel purchases (through Ultimate Rewards portal)1.5
Regular travel redemption1
Statement credit1
Direct deposit1
Gift cards1
Apple products1
Amazon.com purchases0.8
Chase Pay purchases0.8

If you are a fan of juggling rewards cards, the Chase Sapphire Reserve also makes a great pair to other Ultimate Rewards credit cards. Chase makes it easy to pool points between these accounts, so you can carry cards with bonus points in different categories of purchases to boost your overall rewards rate. The points you earn with a no-annual-fee card like the Chase Freedom Unlimited card – which earns at least 1.5% cash back on purchases – would be worth 50% more if you pooled points with the Sapphire Reserve and redeemed for travel.

You can also transfer points to one of many Chase travel partners at a 1:1 rate. Since some airline miles and hotel points are worth more than 1.5 cents per point, you may even be able to stretch your points further this way.

Tip: You can also use the Chase Pay Yourself Back feature to redeem points to pay for some or all of your purchases in select categories and get paid back with a statement credit. 

Other handy perks for frequent travelers

Along with its flashier perks like the travel credit and credit for expedited security screen, the Sapphire Reserve boasts a number of useful benefits for frequent travelers, including:

  • Primary card rental insurance – One of the hidden perks of the Chase Sapphire Reserve is its top-tier car rental insurance. If you decline the rental company’s collision insurance on a car you’ve paid for with the Reserve card, Chase will cover you for up to $75,000 in theft or collision damage. The coverage you receive with this card is primary (both in the U.S. and abroad), which means that Chase covers all damages. With secondary insurance – which is what most rewards cards offer in the U.S. – you’ll only be covered for anything not paid for by your normal insurance policy.
  • Trip cancellation and interruption insurance – If you have to cancel or cut a trip short due to illness, severe weather or another covered situation, Chase will reimburse you up to $10,000 per person ($20,000 max per trip) for nonrefundable expenses.
  • Lost luggage insurance – If your luggage is damaged or lost by the carrier on your flight, you can be reimbursed up to $3,000 per passenger.
  • Purchase protection – Eligible purchases made on your Chase Sapphire Reserve card are protected against damage or theft for the first 120 days (up to $10,000 per claim, $50,000 per year).
  • Return protection – If the store won’t take back an item you purchased on your Reserve card in the first 90 days, you can be refunded $500 per item ($1,000 max per year).
  • Extended warranty – With this perk, you can extend eligible warranties of three years or less by an additional year.
  • Free Lyft Pink membership for one year – Lyft Pink is Lyft’s subscription service and is usually $19.99 per month. Lyft Pink promises 15% in savings on all Lyft rides, priority airport pickups, relaxed cancellations and more (activate by 3/31/25).
  • Free DashPass membership for one year – DashPass gets you free delivery on qualifying DoorDash orders (usually $9.99 per month, activate by 12/31/2024)

All of these coverages can save you significant money when shopping or traveling if you use them strategically.

Why you might want a different card

Clearly, the Sapphire Reserve boasts a ton of advantages for frequent travelers, and if you take full advantage you can easily make up for the card’s costs. However, the card may still fall short in a few key areas, including its rewards rate on general purchases, the scope of its lounge access and the size of its annual fee, which – even if you can justify it on paper – may simply prove too risky for some cardholders.

May not be the most rewarding option

While the right cardholder can certainly cover the Sapphire Reserve card’s annual fee via the card’s generous travel credit and other perks, it may not be the most lucrative option overall if you don’t spend a ton on travel or if you also spend heavily on categories outside of travel and dining.

General purchases earn just 1 point per dollar with the Sapphire Reserve, so if you want to earn travel rewards but don’t actually spend a lot of money on travel, you may be better off with a card that earns rewards at a higher rate on general purchases or in popular everyday categories like groceries.

The Venture X card, for example, not only matches the Sapphire Preferred card’s travel rewards rates with 10 miles per dollar on hotels and rental cars booked through Capital One Travel and 5 miles per dollar on flights booked through Capital One Travel, but it also earns 2 miles per dollar on all other purchases. If you spend more annually on general purchases like groceries and gas than you do on travel, this elevated base rewards rate could earn you more in the long run – even considering the higher value of Ultimate Rewards points.

For the sake of simplicity, let’s set aside each card’s annual travel credit (the Venture X also offers $300 in annual statement credits for Capital One Travel purchases), and say you spend $3,500 per year on airfare through each issuer’s portal (earning 5 points or miles per dollar), $2,000 on hotel bookings through each issuer’s portal (earning 10 points or miles per dollar), $1,800 per year on dining (earning 3 points per dollar with the Sapphire Reserve and 2 miles per dollar with the Venture X) and $18,000 per year on all other purchases, (earning 1 point per dollar with the Sapphire Reserve and 2 points per dollar with the Venture X). Factoring in each card’s annual fee and point value when redeemed for travel, here’s how the math would shake out:

CardRewards calculationEstimated total
Sapphire Reserve($3,500 x 5 miles) + ($2,000 x 10 miles) + ($1,800 x 3 miles) + ($18,000 x 1 mile) x 1.5 cents per mile value – $550 annual fee$364
Venture X($3,500 x 5 miles) + ($2,000 x 10 miles) + ($19,800 x 2 miles) x 1 cent per mile value – $395 annual fee$376

As you can see, the Sapphire Reserve card’s higher point value gives it a head start over many competing travel cards, but its low base rewards rate can hold back its earning potential if you spend heavily outside its bonus categories.

Plus, a $550 annual fee is inherently risky, no matter how much value you can eke out of the card.

Not the strongest luxury card lounge offering

Although Priority Pass lounge access gives you plenty of coverage, the Sapphire Reserve card’s lounge access benefits are not the most robust out there. If that’s a key priority for you, consider Amex Platinum, which offers the world’s largest lounge network via Priority Pass and Centurion lounges.

Tough to qualify for

As a luxury credit card, the Chase Sapphire Reserve is one of the more difficult rewards cards to qualify for. It is designed for users with excellent credit (above 740). Some competing luxury travel cards, like the Amex Platinum, are available with good to excellent credit, potentially giving you just a bit more wiggle room for approval.

In addition, Chase is one of the strictest issuers when it comes to the number of credit card accounts you have open. It holds applicants to the Chase 5/24 rule, which means if you have opened five or more credit card accounts with any issuer in the last 24 months, it is likely you won’t be approved.

If you’re eager to start earning travel rewards but have less-than-excellent credit or can’t make the cut for the Sapphire Reserve due to the number of cards you’ve opened in the last 24 months, consider a mid-tier travel card like the Citi Premier® Card or the Capital One Venture Rewards Credit Card – both are available with only good credit.

How does the Sapphire Reserve compare to other travel cards?

Though certainly one of the most valuable luxury cards, the Sapphire Reserve card might not be the best choice for every kind of spender. Here’s a quick look at some other great alternatives:

The Platinum Card® from American Express

The Platinum Card® from American Express

 

Capital One Venture X Rewards Credit Card

Capital One Venture X Rewards Credit Card

American Express® Gold Card

American Express® Gold Card

Rewards rate

  • 5 points per dollar on flights booked directly with airlines or with American Express Travel (earn 5 points per dollar on up to $500,000 on these purchases per calendar year)
  • 5 points per dollar on prepaid hotels booked with American Express Travel
  • 1 point per dollar on general purchases
  • Terms apply
Rewards rate

  • 10 miles per dollar on hotels and rental cars booked through Capital One Travel
  • 5 miles per dollar on flights booked through Capital One Travel
  • 2 miles per dollar on all other purchases
Rewards rate

  • 4 points per dollar at  restaurants
  • 4 points per dollar at U.S. supermarkets (on up to $25,000 in purchases per year)
  • 3 points per dollar on flights booked directly with airlines or amextravel.com
  • 1 point per dollar on other purchases
  • Terms apply
Welcome bonus

100,000 points if you spend $6,000 in first six months of card membership

Welcome bonus

75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel

Welcome bonus

60,000 points if you spend $4,000 in first six months

Annual fee

$695

Annual fee

$395

Annual fee

$250

Other things to know

  • Extensive airport lounge access, including Priority Pass and Centurion lounges
  • Up to $100 credit for Global Entry/TSA PreCheck
  • Up to $200 Uber Cash annually for U.S. rides and eats
  • Up to $200 in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings with American Express Travel (when you pay with your Platinum Card; minimum two-night stay required)
Other things to know

  • Up to $300 back annually as statement credits for bookings through Capital One Travel
  • 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
Other things to know

  • Up to $120 dining credit per year at participating restaurants
  • Up to $100 hotel credit for stays at The Hotel Collection

Chase Sapphire Reserve vs. Amex Platinum

The Platinum Card from American Express is packed with travel credits and protections that make it a valuable option for frequent travelers – especially those who love luxury perks. Take a close look at this card’s list of perks and ask yourself whether you’ll be able to take full advantage. If so, it could easily be the most lucrative card on the market; if not, it may end up being a very expensive coupon book. As with the Sapphire Reserve, another major downside with the Amex Platinum is that its ongoing rewards rate makes it hard to earn points on non-travel purchases.

See related: Chase Sapphire Reserve vs. Amex Platinum

Chase Sapphire Reserve vs. Capital One Venture X

Undoubtedly one of the best new travel cards out there, the Venture X focuses on practical value with both its perks and rewards rate, offering one of the highest base earning rates available on a luxury travel card (2 miles per dollar) as well as two key annual bonuses – up to $300 back in statement credits each year for Capital One travel bookings and 10,000 bonus miles each account anniversary – that cover the card’s cost on their one. If you’re considering the Sapphire Reserve, but aren’t entirely convinced it’s worth the $550 annual fee, the Venture X could be a terrific, lower-cost alternative.

Chase Sapphire Reserve vs. Amex Gold

The American Express Gold card has fewer travel credits than other luxury cards, but its annual fee is also much more affordable. It is particularly rewarding for foodies, as it includes a generous rewards rate on restaurants and U.S. supermarket purchases. If you want to earn travel rewards but your spending is largely focused on everyday purchases at restaurants and U.S. supermarkets, the Amex Gold can be a very lucrative option and a great entry point to the world of luxury travel cards.

How to use the Chase Sapphire Reserve:

  • Spend at least $4,000 in the first three months to qualify for the sign-up bonus.
  • Use the $300 travel credit as soon in the year as possible. (You start earning 3 points per dollar on all Ultimate Rewards and general travel purchases only after you’ve used the whole credit.)
  • Book travel through the Ultimate Rewards® portal to get the most value out of your points.
  • Consider applying for another Ultimate Rewards credit card to boost your rewards rate.
  • Check Chase Offers regularly to earn bonus points on everyday spending.

Is the Chase Sapphire Reserve right for you?

If you are already spending at least $300 per year on travel purchases, including parking garages or ride-share services, the Sapphire Reserve travel credit takes a huge chunk out of the annual fee. With a bevy of generous travel protections and benefits, even a moderate spender can get significant value out of the card.

That said, if you spend heavily in categories outside of dining and travel, it’s worth doing the math to see if a card that carries a lower annual fee or offers bonus rewards in a wider variety of non-travel categories may be a better fit for you.

All reviews are prepared by CreditCards.com staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including card rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the bank’s website for the most current information.

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