Delta SkyMiles® Platinum Business American Express Card review

Delta SkyMiles® Platinum Business American Express Card review

Updated: September 22, 2022

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Updated: September 22, 2022

Partner Offer: Terms Apply to the offers on this page

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Ratings Policy
Business Rating:
4.7 rating
4.7 rating
4.7 / 5
Rewards Value5.0
Annual Percentage Rate4.0
Rewards Flexibility4.0
Features5.0
Issuer Customer Experience5.0

In a Nutshell:

The Delta SkyMiles Platinum Business American Express Card is a high value airline card that offers priority boarding, a free checked bag and an introductory offer.

Learn more about this card

Rewards Rate

  • 3 miles per dollar on direct Delta purchases and on purchases made directly with hotels
  • 1.5 miles per dollar on single eligible purchases of $5,000 or more, up to 50,000 additional miles per year
  • 1 mile per dollar on other purchases
  • Terms Apply
Poor

Introductory Bonus

60,000 miles and 5,000 Medallion® Qualification Miles (MQMs) after spending $3,000 in your first three months

Very Good

Annual Fee
$250 (See rates and fees)

Poor

APR
18.74% - 27.74% Variable (See rates and fees)

Average

Rewards Redemption
Pros

  • Miles never expire
  • No blackout dates on Delta flights
  • Use miles for airfare on Delta and Delta partners, hotel, car rental, gift cards, limited merchandise and experiences
  • Miles + cash option is available on some flights
  • You may be able to use miles to upgrade
  • One-way flights allowed

Cons

  • Fuel surcharges can be high on international flights
  • No award chart
  • No stopovers or open-jaw tickets
Excellent

Chase Customer Service Ratings

  • J. D. Power 2020 customer satisfaction rating: 809 (30% of issuers in this category ranked higher)
  • 24/7 customer service?: Yes
  • Online chat available?: No
  • Google Play Store mobile app rating: 4.4/5
  • Apple Store mobile app rating: 4.8/5
Excellent

Other Notable Features: 10,000 MQMs each year you spend $25,000, 10,000 additional MQMs each year you spend $50,000, companion fare, free checked bag, priority boarding, 20% discount on in-flight items, discounted Delta Sky Club access, no foreign transaction fee (See rates and fees), no fee for employee cards (See rates and fees), account alerts, extra savings on eligible business purchases, mobile payment app, online business forum, car rental insurance, trip delay insurance, extended warranty, purchase protection, ticket presales and VIP events, car purchase discounts, discounts on travel packages,  return protection, ShopRunner service

If you fly Delta Air Lines often and want to rack up miles and work toward elite status with a business credit card, the Delta SkyMiles Platinum Business American Express Card could be a smart option for your wallet – but it’s definitely not a fit for everyone.

Though the card comes with a generous welcome bonus and a decent rewards rate on Delta purchases and direct hotel bookings, as well as a boosted rewards rate on eligible large purchases, its annual fee may be tough to offset for the average small-business owner. Indeed, based on the average small-business owner’s spending, we estimate that the card carries an ongoing average rewards rate of barely 1 mile per dollar, which is on the low end compared to other business cards in our cards database.

The card’s annual bonus certainly helps justify the cost, but unless you spend heavily in the card’s bonus categories, it may end up costing you. While annual fees can absolutely be worth it depending on your spending habits, in the case of the Delta SkyMiles Platinum Business Card, the fee is a major downside.

That said, if you’re a big spender out for elite status with Delta, the card should hold extra appeal, as you can earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases in a calendar year, for up to twice per year. Plus, throughout 2022, you can earn an additional 2,500 MQMs after making $25,000 in purchases (again, for up to twice a year). 

High annual fee

While this card does come with an introductory bonus and the potential for ongoing rewards, you will need to pay a $250 annual fee that is not waived the first year. However, this high fee is easier to justify when you factor in perks like an annual companion pass and other travel and business benefits.

On the plus side, the card comes with no foreign transaction fees, making it a viable option for those who travel abroad.

Mixed-bag welcome bonus

As a new Delta SkyMiles Platinum Business cardholder, you currently have the chance to secure 60,000 miles and 5,000 Medallion® Qualification Miles (MQMs) after spending $3,000 in your first three months. That’s a steep drop from the card’s previous offer of 100,000 miles after spending $4,000 in your first three months.

That said, the previous offer did not include any MQMs with its bonus miles. If you’re more interested in fast-tracking your way to elite status with Delta, MQMs may be more appealing than bonus miles. The 5,000 MQMs included with this bonus would get you 20% of the way to the 25,000-MQM requirement for Silver elite status with Delta. Plus, this card offers 10,000 MQMs each year you spend $25,000 and an additional 10,000 MQMs each year you spend $50,000. This means if you spend $50,000 in your first year (including $3,000 in your first three months), you’ll reach the 25,000-MQM requirement for Silver status.

We estimate the 60,000-mile bonus is worth close to $1,000 based on a Delta mile value of 1.61 cents per mile. Given this mile value, this new bonus still beats out most business rewards card bonuses. If you see your spending reaching the $3,000 mark in the next few months, this welcome offer is a great way to earn rewards and get closer to Delta elite status.

Less-than-stellar ongoing rewards

Once you get the card, you can start racking up miles rather quickly, both via the card’s welcome bonus and its ongoing rewards. Not only will you earn 3 miles per dollar on eligible purchases made directly with Delta, but you’ll also receive 3 miles per dollar on purchases made directly with hotels.

For purchases that fall outside of these bonus rewards categories, you can earn 1.5 miles per dollar on single eligible purchases of $5,000 or more (up to 50,000 additional miles annually) and 1 mile per dollar on all other eligible purchases. This boosted rewards rate on large purchases is a unique feature which, though only useful for a subset of small-business owners, gives the card a slight advantage over many airline credit cards. Such cards usually offer just 1% back outside of their designated bonus categories.

That said, when you consider the card’s overall low rewards rate along with the annual fee that you have to pay right off the bat, it’s easy to see why you might skip the Platinum Delta card unless you spend a lot on Delta flights every year, especially if you don’t frequently make large purchases.

A fast track to elite status

The card does have some added value for frequent flyers who want to earn elite status with Delta. You get 10,000 Medallion Qualification Miles each year you spend $25,000 as well as 10,000 additional MQMs each year you spend $50,000.

If you spend a lot on credit every year and know you can benefit from elite status with Delta, this card can help you earn status faster.

Annual companion pass

One frequently overlooked benefit of this card is the round-trip companion airfare you receive each year upon renewal. While you do have to pay any taxes and fees associated with the free companion fare, this perk can pay off handsomely if you’re able to use it for an expensive flight and you planned to pay for at least one flight already.

Valuable airline perks

Cardholders also receive valuable perks from Delta, including a free checked bag, priority boarding, 20% discount on in-flight purchases and no foreign transaction fees.

Additional perks to be aware of include discounted Delta Sky Club access, car rental insurance, extended warranties, purchase protection, ticket presales and VIP events, car purchase discounts, discounts on travel packages, return protection and ShopRunner service.

Special perks for business owners

Since this is a business card at heart, it comes with several benefits that apply to business specifically. For starters, you get free cards for employees and the ability to set individual spending limits. Business owners also get special account management tools that allow them to set up alerts, manage receipts, designate an account manager and track their spending.

Cardholders may also qualify for extra savings on eligible business purchases.

The downsides (and upsides) of Delta SkyMiles

When it comes to investing in the Delta SkyMiles program, it’s important to know this frequent flyer program has its downsides. One of the biggest pitfalls of the program is the fact it doesn’t come with an awards chart. Without an awards chart, it’s hard to know how many miles you’ll need for a flight until you’re ready to redeem.

It’s also important to note that international Delta flights (and flights with its partners) can come with large fuel surcharges and taxes that add hundreds of dollars to the cost of an awards ticket.

Finally, Delta doesn’t offer stopovers or open-jaw flights through its frequent flyer program. However, since one-way fares are allowed, you can create your own open-jaw by booking two one-way flights.

On the upside, Delta does offer some creative ways to use miles. This includes a “Miles + Cash” option for some flights and the ability to upgrade using miles in some cases.

In addition, Delta lets you redeem rewards for hotels, car rentals, gift cards, some merchandise and select experiences (though the value for most of these redemption options is poor). Delta miles also never expire as long as your account is active, which means you won’t have to worry about using them until you’re ready.

Why get the Delta SkyMiles Platinum Business American Express Card?

  • You want to earn Delta status and plan to spend a lot on this card to help you get there.
  • You want special perks like priority boarding and a free checked bag.
  • You fly Delta often, so you plan to spend a lot with the airline anyway.

How to use the Delta SkyMiles Platinum Business American Express Card:

  • Spend at least $3,000 on your card within three months of account opening to earn the full introductory bonus.
  • Get free employee cards so you can rack up miles on all your business purchases.
  • Use your card for all Delta flights and hotel purchases to score 3X miles on your purchases.

Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by Amex Assurance Company.

For rates and fees of the Delta SkyMiles Platinum Business American Express Card, please click here.

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Partner Offer: Terms Apply to the offers on this page

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