Fifth Third Business Rewards Mastercard review

Fifth Third Business Rewards Mastercard review

Updated: September 10, 2020
Updated: September 10, 2020
Ratings Policy
Business Rating:
2.3 rating
2.3 rating
2.3 / 5
Rewards Value1.1
Annual Percentage Rate3.7
Rewards Flexibility3.2
Issuer Customer Experience1.7

In a Nutshell:

The Fifth Third Business Rewards Mastercard offers decent benefits and business-centric rewards, but its wide range of APRs makes it a risky choice for cardholders with lower credit scores.

Rewards Rate

  • 2:1 on utilities, restaurants and office supplies
  • 1:1 on general purchases

Sign-up Bonus


Annual Fee


Estimated Yearly Rewards Value ($4,000 monthly spend)




Rewards Redemption

  • No limits on earning points
  • No blackout dates
  • No limit on how many points you can redeem
  • Redeem points for travel, gas cards, merchandise, charity credits or cash
  • Use points to help pay off select loans
  • Transfer points to other Fifth Third members


  • Points expire after 4 years
  • Must book travel through Fifth Third Bank
  • Must earn at least 25,000 points in order to get the maximum point value for travel
Very Good

Fifth Third Bank Customer Service Ratings

  • J. D. Power 2020 customer satisfaction rating: 794 (70% of issuers in this category ranked higher)
  • 24/7 customer service?: Yes
  • Online chat available?: Yes
  • Google Play Store mobile app rating: 4.3/5
  • Apple Store mobile app rating: 4.5/5

Other Notable Features: Complimentary employee cards, car rental insurance, purchase insurance, price protection, extended warranty, baggage insurance, roadside assistance, travel assistance, trip cancellation/interruption protection, concierge service

If you’re a Fifth Third Bank customer and can qualify for a lower APR, the Fifth Third Business Rewards Mastercard can be a decent choice. Its rewards program isn’t nearly as generous as those of some competitors. However, it offers bonus points on purchases you’re likely to make often, such as office supplies and restaurant meals. It also includes a number of travel-friendly benefits, such as complimentary concierge service and travel insurance.

The Fifth Third Bank card’s maximum APR is on the high side, though, so you want to tread cautiously if you have less-than-perfect credit. It also doesn’t offer any introductory promotions or sign-up bonuses, which is disappointing for a rewards card.

Business-centric bonus points

The most appealing benefit offered by the Fifth Third Business Rewards Mastercard is its business-friendly rewards program. Fifth Third offers an unlimited two points for every dollar spent on office supplies, restaurant purchases and utility payments and one point per dollar spent on everything else. So if you operate a relatively large office or frequently take clients out to lunch, you shouldn’t have much trouble racking up a lot of points.

On the downside, the business card’s average rewards value is relatively low compared to some competitors. According to our estimates, cardholders earn just $556.80 per year if they spend roughly $4,000 a month, which is significantly less than what similar business cards offer.

Flexible redemption

Despite the card’s lower redemption value, Fifth Third Bank makes it relatively easy to redeem the points you earn. It also gives you a number of flexible options so you don’t have to put much effort into redeeming rewards. For example, you can redeem points for travel, gas cards, merchandise, charity credits or cash back. Or, you can apply points toward one of your loans. There are no limits on the number of points you can earn, nor are there restrictions on the number of points you can redeem.

You do have to go through Fifth Third Bank’s travel website to book rewards-funded travel, but there aren’t any blackout dates. So it should be relatively simple to book a hotel or flight.

Decent travel benefits

The Fifth Third Bank Business Rewards Mastercard doesn’t offer as many business-friendly benefits as some competitors. However, it does offer more travel benefits than the average business card, including car rental insurance and trip cancellation and interruption insurance, as well other cardholder benefits such as identity-theft assistance and purchase protection. So it’s a good card to take on the road.

Fifth Third also doesn’t charge you for ordering additional cards for employees, so you don’t have to worry about incurring extra fees when you order multiple cards.

Pricey drawbacks

The Fifth Third Bank Business Rewards Mastercard is less appealing, though, if your credit isn’t perfect, since it’s relatively pricey for cardholders with lower scores. Although the card’s minimum rate starts at just 12.99 percent, the card’s maximum APR runs as high as 23.99 percent. That’s significantly higher than many business cards, making it a riskier choice if you plan to carry a large balance. You will get a 0 percent intro APR for the first nine billing cycles, so if you do choose this card you’ll want to make your biggest purchase upfront.

Fifth Third Business card also doesn’t offer a sign-up bonus, unlike many business rewards cards.

Why get the Fifth Third Business Rewards Mastercard?

  • You spend a lot on utilities, office supplies or restaurant purchases.
  • You’re already a Fifth Third Bank customer or plan to open a Fifth Third checking account to take advantage of the card’s overdraft protection feature.
  • You or your employees travel frequently and need the premium travel benefits.

How to use the Fifth Third Business Rewards Mastercard:

  • Use your card for all office supply and restaurant purchases in order to maximize the number of points you can earn. But before you use it to pay utility bills, check with your provider to see if there are any extra fees for paying bills with credit. You may find that the extra points aren’t worth the additional fees.
  • Use the card for all domestic travel purchases, including airfare and car rentals, in order to take advantage of the card’s travel benefits.
  • Compare prices before you book travel through Fifth Third Bank’s website. You may find you’re better off redeeming points for merchandise or cash and buying a ticket through another provider.

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