Citi Simplicity® Card review

Citi Simplicity® Card review

Updated: April 7, 2021
Updated: April 7, 2021
Ratings Policy
Balance Transfer Rating:
3.7 rating
3.7 rating
3.7 / 5
Introductory Offer:3.6
Net Value:3.9
Issuer Customer Experience3.3

In a Nutshell:

The Citi Simplicity card offers an exceptionally long introductory period for balance transfers, but unfortunately also includes a larger balance transfer fee that can make transferring a balance expensive.

Partner Offer: Citi is an advertising partner

*All information about the Citi Simplicity Card has been collected independently by and has not been reviewed by the issuer. The Citi Simplicity Card is no longer available through

0% Introductory Period For Balance Transfers
18 months (transfers must be completed in first 4 months)


Transfer Fee
$5 or 5% (whichever is higher)


Introductory Purchase APR
0% for 12 months


Regular APR
14.74% – 24.74% (variable)


Annual Fee


Citi Customer Service Ratings

  • J. D. Power 2020 customer satisfaction rating: 801 (50% of issuers in this category ranked higher)
  • 24/7 customer service?: Yes
  • Online chat available?: Yes
  • Google Play Store mobile app rating: 4.6/5
  • Apple Store mobile app rating: 4.9/5

Other Notable Features: No late fees, no penalty fees, EMV chip

CardMatchFind card offers for you: This card is not currently available on, but you can still find a great card offer for you! Our CardMatch tool can help match you with prequalified offers and cards that align with your credit history – with no harm to your credit score. Get personalized offers from our partners in seconds.

This page includes information about the Discover it Balance Transfer product, which is no longer offered by Discover.

Citi Simplicity Review: More Details

With one of the longest introductory APRs available, the Citi Simplicity card ranks near the top of balance transfer offers. It also comes with no late fees or penalty APR, making it one of the most flexible options for cardholders looking to pay down some debt. However, it comes with a higher than average balance transfer fee – which can make significant dent in your interest savings.

No late fees or penalties

The Citi Simplicity card is one of few that doesn’t charge a late payment fee or penalty APR – no matter how many times you pay late. While there is still up to a $40 penalty fee on returned payments, this is a huge perk for cardholders looking to pay down debt.

Just keep in mind that no card is truly fee-free. You’ll still have to pay interest on late payments, which can add up quickly on larger balances. Plus, payments that are more than 30 days late can negatively affect your credit report, making it harder to qualify for new credit card offers or balance transfers.

Lengthy balance transfer offer

The most eye-catching feature on the Citi Simplicity card is certainly its introductory offer for balance transfers. Cardholders get a 0% APR for the first 18 months on balance transfers they make in the first four months (14.74% to 24.74% variable APR thereafter). While this is reduced from the card’s previous offer of 21 months of 0% interest, this could still be a big help if you need to chip away at debt.

Tip:Wondering how much a balance transfer can save you in interest? Just enter your current balance, APR and monthly payment into the balance transfer calculator. With interest rates at an all time high, taking advantage of a balance transfer offer is almost always the better deal.

Keep in mind the balance transfer fee, as well – $5 or 3% of each transfer, whichever is higher. While this is lower than the fee you’ll find on a number of balance transfer cards (which sometimes charge a fee as high as 5%), it can still cost you if you’re transferring a large balance. In fact, choosing a shorter introductory APR on a card with no balance transfer fee might actually save you more money.

Consider, for example, the Chase Slate card. Its 0% APR for balance transfers is only 15 months (16.49%-25.24% variable APR thereafter). However, it doesn’t charge a balance transfer fee. Though you’ll have to pay three more months of interest on the Chase Slate than the Citi Simplicity, you’ll make up that cost with the savings from the balance transfer fee.

Cost of transferring and paying down a balance over 18 months

Citi SimplicityChase Slate (with a 25.74% APR)
$500 balance with $25 monthly payment$15 balance transfer fee$3 in interest
$2,000 balance with $98 monthly payment$60 balance transfer fee$20 in interest
$4,000 balance with $195 monthly payment$120 balance transfer fee$41 in interest
$8,000 balance with $400 monthly payment$240 balance transfer fee$76 in interest

In the end, there are several factors that go into choosing a balance transfer card, including charges like late fees. Just be sure to consider how much the high balance transfer fee will cost you before jumping at a long introductory APR.

See Related: How to transfer a balance to a Citi credit card

Intro APR for new purchases

In addition to a generous introductory APR on balance transfers, the Citi Simplicity offers cardholders a 0 percent APR on new purchases for the first 18 months (14.74 percent to 24.74 percent variable APR thereafter). If you are looking to finance a larger purchase with time to pay it down interest free, this can be a great option. Just be careful not to charge more than you can pay off over the first 18 months.

High regular APR

After the introductory period ends, the Citi Simplicity charges a variable APR of anywhere from 14.74 percent to 24.74 percent, depending on your creditworthiness. Even if you qualify for the lower end of this range, this is a relatively high interest rate. If you plan to continue to use this card for purchases after the introductory offers end, be sure not to charge more than you can pay off each month. Carrying a balance on this card can be costly.

No rewards program

Unfortunately, the Citi Simplicity card does not include any sort of rewards program. While it is certainly a great option for paying down debt, it doesn’t maintain much long-term value after you pay off your balance. However, balance transfer cards that do include rewards programs often have shorter introductory APRs.

Other features

Despite not having an annual fee or rewards program, the Citi Simplicity comes with some decent additional perks, including damage and theft protection, which gives you the opportunity to get reimbursed up to $10,000 per incident (up to $50,000 per year) if an item you purchased with your card is damaged or stolen in the first 90 days. You can also extend a manufacturer’s warranty by an additional 24 months for qualifying items paid for with your Citi card.

Customer service

Among major issuers, Citi’s customer has room to improve. In J.D. Power’s 2020 customer satisfaction survey, Citi ranked sixth out of 11 banks. That said, the bank’s app rates well in the Apple App Store (4.9 out of 5) and Google Play Store (4.6 out of 5). On the plus side, the bank does offer 24/7 customer service and an online chat feature – making it easy to find quick answers to simple questions.

Approval odds

The Citi Simplicity card is designed for users with excellent credit (a credit score of 740-850) so you’ll want to ensure you meet those qualifications before you apply. Additionally, balance transfer approvals are awarded separately from a card account, based on your credit limit. That means you can be approved for the card, but you might not have a high enough credit limit to transfer your whole balance – especially if you are on the lower end of the credit score qualifications.

Before you apply for the Citi Simplicity, you should ensure you have a decent history of on-time payments to boost your chances of getting a higher credit limit. Otherwise, you might end up having to apply for multiple balance transfer offers, which can ding your credit score.

Tip:You can check to see if you pre-qualify for any card offers on Citi’s website to avoid a hard pull on your credit score.

How does the Citi Simplicity compare to other balance transfer cards?

While the Citi Simplicity has one of the longest balance transfer introductory APRs available, its large balance transfer fee limits its appeal. Depending on your credit score and the size of your balance, another card might make more sense for you.

Citi Double Cash Card

Citi® Double Cash Card

Chase Slate

Chase Slate card

Discover it Balance Transfer

Discover it® Balance Transfer*

(This offer is no longer available.)

Rewards rate

  • 1% cash back general purchases
  • 1% additional cash back as you pay for those purchases
Rewards rate


Rewards rate

  • Enroll every quarter to earn 5% cash back on up to $1,500 in purchases in various categories throughout the year
  • 1% cash back on general purchases
Introductory period (balance transfers)

18 months

Introductory period (balance transfers)

15 months

Introductory period (balance transfers)

18 months

Introductory period (new purchases)


Introductory period (new purchases)

15 months

Introductory period (new purchases)

6 months

Regular APR

13.99-23.99% (variable)

Regular APR

16.49-25.24% (variable)

Regular APR

See rates and fees

Other things to know

  • Balance transfer fee of $5 or 3%, whichever is higher
  • Extended warranty
Other things to know

  • $0 balance transfer fee for first 60 days of account opening ($5 or 5% thereafter, whichever is higher)
  • Price protection
  • Extended warranty
Other things to know

  • See rates and fees for balance transfer fee
  • Matches cash back earned in the first year
  • No penalty for first late payment

Citi Double Cash Card

With a top-tier rewards rate, the Citi Double Cash card is a great choice for cardholders who need time to pay down a balance – but don’t want to sacrifice long-term rewards potential. Like the Citi Simplicity, the Citi Double Cash Card comes with valuable shopping benefits. However, its introductory period for balance transfers is shorter, and it doesn’t offer an introductory period for new purchases.

Chase Slate

The Chase Slate does not include any sort of rewards program, but it offers something much more valuable to cardholders with a large balance to pay off: It doesn’t charge a balance transfer fee for the first 60 days. As mentioned before, a card with no balance transfer fee can actually save you more money than a longer balance transfer offer. The downside is that the Chase Slate does include late fees.

Discover it Balance Transfer

The Discover it Balance Transfer is another great option for users who need to pay down some debt but still take advantage of a rewards program. It comes with a shorter introductory APR than the Citi Simplicity (18 months) but its ongoing APR is a bit lower (see rates and fees). The Discover it card’s rewards rate can be very lucrative, but cardholders will have to enroll in rotating bonus categories each quarter to make the most of the card.

Who should get the Citi Simplicity card?

  • Cardholders who are focused on paying down a large balance rather than earning rewards.
  • Cardholders looking for one of the longest interest-free balance transfer periods available.
  • Users who will take advantage of perks like damage and theft protection.
  • Cardholders who sometimes miss payment deadlines.

How to use the Citi Simplicity card:

  • Make a plan to pay off your balance in the first 18 months of card ownership to avoid hefty interest charges.
  • Make larger purchases on your Citi Simplicity card to take advantage of protections like extended warranty.
  • Calculate how much you’ll save on interest and compare it to the cost of the balance transfer fee to make sure transferring a balance is best for you.
  • Sign up for Citi Easy Deals to earn special discounts on certain purchases.

Is the Citi Simplicity card worth it?

Despite having no rewards program and a higher than average balance transfer fee, the Citi Simplicity card is still a great option for users who need time to pay off some debt. If you are carrying a large balance, you could be saving significant money on interest by taking advantage of an offer like this one.

*The information for the Discover it® Balance Transfer has been collected independently by The card details on this page have not been reviewed or provided by the card issuer. This card is no longer available on our site.

All reviews are prepared by staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including card rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the bank’s website for the most current information.

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