British Airways Visa Signature Card review

Published: September 10, 2020

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Published: September 10, 2020

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Ratings Policy
Rewards Rating:
3.9 rating
3.9 rating
3.9 / 5
Rewards Value: 4.3
Annual Percentage Rate: 1.8
Rewards Flexibility: 3.6
Features: 3.0
Issuer Customer Experience 3.6

In a Nutshell:

One of the best airline cards on the market, this super charged premium card offers frequent transatlantic flyers an accessible sign-up bonus that amply rewards heavy spenders, a plentiful point bonus on airfare, valuable travel perks and generously priced rewards points that are worth more than twice the average credit card rewards point.

Learn more about this card

Rewards Rate

  • 3:1 British Airways, Aer Lingus, Iberia, and Level purchases
  • 2:1 hotel accomodations
  • 1:1 general purchases

Sign-up Bonus

  • 50,000 Avios if you spend $3,000 within the first 3 months
  • 50,000 additional Avios if you spend $20,000 in the first year

Annual Bonus
Earn a Travel Together Ticket (companion ticket) good for two years each year you make $30,000 in purchases


Annual Fee


Average Yearly Rewards Value ($1,325 monthly spend)


15.99%-22.99% (variable)


Rewards Redemption

  • Points don’t expire
  • No blackout dates
  • Pay for travel on British Airways and American Airlines with partial points
  • Use points for airfare, upgrades, hotel stays, car rental and experiences
  • No close-in booking fee
  • No booking fees
  • One-way tickets permitted
  • Excellent redemption value on partner airlines and upgrades on British Airways


  • Phone booking fee
  • Limited rewards seats on flights (sometimes very limited)
  • Huge spend required to earn companion ticket
  • High cost for tax and fuel surcharges on long-haul British Airway flights (equals the cost of a regular ticket on some airlines)
Very Good

Chase Customer Service Ratings

  • J. D. Power 2020 customer satisfaction rating: 809 (30% of issuers in this category ranked higher)
  • 24/7 customer service?: Yes
  • Online chat available?: No
  • Google Play Store mobile app rating: 4.4/5
  • Apple Store mobile app rating: 4.8/5
Very Good

Other Notable Features: No foreign-transaction fee, travel and emergency assistance, lost luggage insurance, concierge service, hotel discounts and upgrades, purchase security, travel accident insurance

You might not like the $95 annual fee, but if you love saving money on travel, the British Airways Visa Signature Card from Chase is worth the price of admission. The annual fee is a small investment, considering what you get out of this product. Such perks include an excellent sign-up bonus and great earning scheme. Plus, you get one of the best frequent flyer programs in the world, with a global reach that goes beyond flying on one airline. No matter where you go in the world, Avios – the British Airways Executive Club currency – will help you get airborne even if British Airways doesn’t fly there.

Not everything about the British Airways Visa Signature Card –and the airline itself –is peachy, but savvy globetrotters know how to thrive on the “good” and steer clear of the “bad.” You can use Avios on other airlines around the world, including American Airlines in the U.S. and Canada, Alaska Airlines to fly to Hawaii, LAN Airlines in Latin America; British Airways or Aer Lingus in Europe, Cathay Pacific in Southeast Asia, Japan Airlines in Japan, and Qantas Airways in Australia.

If you don’t mind doing some research, you can learn how to redeem Avios wisely. This helps you  maximize the benefits and minimize the cost. Redemption begins with just 4,500 Avios, or 7,500 Avios for flights originating or terminating in the U.S.

Up to 100,000-point sign-up bonus

British Airways is currently offering a tiered bonus for cardholders who use the card heavily within the first year. Cardholders can earn up to 100,000 additional Avios — 50,000 Avios for spending $3,000 on the card in the first year and another 50,000 Avios for spending $20,000 on the card in the first year — for a total of 100,000 Avios. This places the sign-up bonus on the British Airways card — which was already very generous — among the largest sign-up bonuses currently available among rewards cards. British Airways Avios are also more valuable than the average credit card point — worth around 1.4 cents per Avio, by our estimates — which means the bonus can net your around $1,400 in airfare with British Airways.

However, the $20,000 spending threshold required to earn the bonus is very high and may be beyond the means of the average cardholder.

Great earning scheme

The British Airways Visa Signature Card earning scheme is above average as well. You earn 3 Avios per dollar on British Airways purchases and 1 Avios per dollar on everything else. If you frequently buy tickets on British Airways, you will rack up a substantial number of Avios in no time.

Travel Together Ticket

The Travel Together Ticket is a companion pass you earn each year after spending $30,000 on the card. This is a high spend requirement that cardholders may not be able to reach, but it’s a valuable perk if you can meet the threshold. It entitles you to a complimentary ticket for your companion when you book a flight with Avios. Of course, it’s not really “free,” because British Airways is known to add huge so-called “carrier surcharges” to your award ticket, equaling up to $1,250 per ticket.

There are other restrictions as well. You have to fly round trip from the U.S., and the companion pass is only valid on British Airways. Still, the Travel Together Ticket can be a terrific value, especially for flying business or first class on a special occasion.

High APR for a rewards card

The card comes with a variable annual percentage rate that is on the high side, even for an airline rewards card. As is the case with most rewards cards, the British Airways card is not designed for cardholders with revolving balances. If you do not intend to pay off your balance each month, you would be better served by a card with a low APR.

Other travel benefits

Aside from the generous bonuses and the companion ticket, the card doesn’t come with any special airline perks, such as free baggage or priority boarding. Still, it does include some useful benefits, such as car rental insurance and concierge services. You’ll also get 10% off British Airways flights starting in the US when you book by March 31, 2020. Notably, the card doesn’t charge a foreign-transaction fee. You can use the card abroad without having to pay an extra 2 to 3 percent for the convenience, and earn some extra Avios along the way.

Why get the British Airways card?

  • You frequently fly British Airways, or one of its partners.
  • You want to take advantage of the British Airways Visa Signature Card’s sign-up and spending bonuses.
  • You are planning a special trip in a business or first class and want to earn a companion pass.

How to use the British Airways card:

  • Try and meet the $20,000 spend cap in the first year to earn the full 100,000-point bonus.
  • Since British Airways Executive Club is a distance-based program, try to redeem Avios on short- and medium-haul nonstop flights for the best value.
  • Avoid redeeming Avios on British Airways for long-haul flights due to the excessively high “carrier surcharges.” For flights to Europe, redeem Avios on Aer Lingus or Air Berlin.
  • Use the Travel Together Ticket for flying in first or business class, where you will get a better value due to the high “carrier surcharges.”

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All reviews are prepared by staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including card rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the bank’s website for the most current information.

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