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Balance Transfers

Can you transfer a balance within the same bank?

In the vast majority of cases, unfortunately the answer is no – but that doesn’t mean you don’t have options to lower your interest rate


Generally, banks won’t let you transfer a balance from one card to another from the same issuer. Here’s why and what alternatives you have to pay off card debt at a lower interest rate.

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The Bank of America content was last updated on March 8, 2021.

Taking advantage of a 0% APR promotional balance transfer offer can make your financial life easier if you’re able to consolidate credit card debt at a lower rate.

While transferring a balance might seem simple enough, you could hit a snag when attempting to transfer amounts from one card to another at the same bank. Banks have rules for this process and these tips can shed some light on what you need to know when choosing your next balance transfer card.

See related: Best balance transfer credit cards

Why banks don’t allow balance transfers at the same bank

When you transfer a balance, you’re moving the amount you owe on one card to another. The receiving card could be one you already have or a brand-new account that you open to take advantage of a low promotional rate.

Banks make money through a combination of interest and fees. For instance, you might pay a $95-plus annual fee for your card that the bank gets to collect each year. If you carry a balance at the regular APR, the bank also benefits from the interest you pay.

Which is why, in a nutshell, banks typically don’t allow you to transfer balances between cards at the same financial institution.

“There’s no law preventing it; it simply isn’t beneficial to banks,” says Carey Zielke, personal finance expert at Realities and Dreams.

“Zero interest balance transfer offers are used to attract new customers,” says Zielke. “You’re already their customer and they’re already making money off interest on your existing credit card.”

That leaves the bank with little incentive to allow you to shift that balance over to another card where you’ll pay no interest on the balance through the promotional period.

John Pham, founder of The Money Ninja, says the balance transfer fees banks charge, which can range from 3% to 5%, typically aren’t enough to offset any lost interest by allowing you to switch to a card with a lower rate.

“It’s not so much a risk to the bank, but in their eyes, you’re likely not a profitable customer for them,” says Pham.

There’s no exception for business credit cards

The rule, which is one you may or may not see spelled out in your card’s terms and conditions, applies to transfers involving both personal and business credit cards.

So, for example, if you have a balance on a Chase Ink Business Unlimited Credit Card, you wouldn’t be able to transfer that amount to another Chase card. But you could still transfer a business credit card balance to another business card at a different bank. You could also opt to transfer the balance to a personal card at another bank.

The caveat with transferring business debt to personal cards is that carrying a balance can affect your personal credit score since it changes your credit utilization ratio.

You could try working around the rules by transferring a balance to a card at a different bank, then transferring it back to your current bank. But the downside there is twofold: your credit score gets dinged with each new inquiry and you pay double the balance transfer fees.

See related: Multiple balance transfers: a difficult debt payoff strategy

Shop around for other balance transfer offers

It’s disappointing to come across a 0% balance transfer promotion that you can’t qualify for because it’s issued by your current bank. That’s when you have to look around to see what else is available.

Rick Orford, founder of finance blog Surplus Academy, says to consider the APR and fees first, then continue checking the fine print.

“The best balance transfer offer has no annual fee, a 0% APR and a 0% to 2% balance transfer fee,” says Orford. Though it’s important to note that these offers are currently less common than they used to be as many issuers pulled back these offers in light of the coronavirus pandemic.

Next, look at how long you’ll have to pay down your transferred balance with no interest. Zielke favors choosing the card with the longest promotional period.

“The longer you have with zero interest, the better to maximize your ability to pay it off before it ends,” he says.

When considering offers, look at how much you want to transfer. You need to be sure that the card you’re applying for can offer a high enough credit limit to accommodate the full transfer amount. Orford recommends trying to negotiate with the card issuer to get a higher credit limit if necessary.

Balance transfer offers: options to consider

If you’re looking for card recommendations, here a few to consider:

Card NameBalance Transfer OfferFeesOther Card Perks
Wells Fargo Platinum card*0% introductory APR for the first 18 months from account opening for qualifying balance transfers. After that, a regular variable APR of 16.49% to 24.49%.3% balance transfer fee for the first 120 days from account opening ($5 minimum), up to 5% after that ($5 minimum). $0 annual fee.0% introductory APR for the first 18 months from account opening on new purchases.
BankAmericard® credit card0% introductory APR for the first 18 billing cycles for balance transfers made within the first 60 days. After that, a regular variable APR of 12.99% to 22.99%.3% balance transfer fee or $10, whichever is greater. $0 annual fee.No penalty APR. 0% introductory APR also applies to purchases.
Citi® Double Cash Card0% introductory APR for the first 18 months. After that, a regular variable APR of 13.99% to 23.99%.3% or $5, whichever is greater. Balance transfers must be completed within the first four months to qualify for the introductory APR. $0 annual fee.Earn 1% cash back when you make purchases. Earn an additional 1% cash back as you pay them off.

What to do when a balance transfer doesn’t work

Whichever card you choose, have a plan for paying the balance off before the end of the agreement to avoid getting stuck with interest charges, says Orford.

But what if you’re denied for a balance transfer?

You could try a consolidation loan instead, says Zielke. The catch here is that you likely won’t find a 0% APR on a personal debt consolidation loan. Before you throw in the towel completely on getting a better deal on your card’s APR, reach out to your bank.

“If you don’t qualify for a balance transfer, one option you should consider is to call your current credit card company and ask for a lower interest rate,” says Pham.

Banks can sometimes do this as a goodwill gesture for customers with solid credit and a good account history. “It might not be as low as what you’re looking for, but it will reduce the total interest you’ll pay over time,” says Pham.

*The information about Wells Fargo Platinum card has been collected independently by  The Wells Fargo Platinum card is no longer available.

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The editorial content on this page is based solely on the objective assessment of our writers and is not driven by advertising dollars. It has not been provided or commissioned by the credit card issuers. However, we may receive compensation when you click on links to products from our partners.

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