Capital One® Venture® Rewards Credit Card review

Capital One® Venture® Rewards Credit Card review

Published: October 22, 2020

Partner Offer: carefully review product terms on Capital One's site before applying

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Published: October 22, 2020

Partner Offer: carefully review product terms on Capital One's site before applying

Apply Now
Ratings Policy
Rewards Rating:
4.2 rating
4.2 rating
4.2 / 5
Rewards Value:3.7
Annual Percentage Rate:2.0
Rewards Flexibility:5.0
Features:3.0
Issuer Customer Experience4.0

In a Nutshell:

This is a flexible rewards card with a high rewards rate and valuable perks for frequent travelers.

Learn more about this card

Rewards Rate

2 miles per dollar on every purchase, every day

Excellent

Sign-up Bonus

  • 100,000 bonus miles when you spend $20,000 in the first 12 months
  • Or still earn 50,000 bonus miles when you spend $3,000 in the first 3 months
Very Good

Annual Bonus
None

Poor

Annual Fee
$95

Fair

Average Yearly Rewards Value ($1,325 monthly spend)
$447

Excellent

APR
17.24-24.49% (variable)

Average

Rewards Redemption
Pros

  • No blackout dates
  • No expiration dates
  • No limits on miles
  • Redeem any hotel or airline purchase for a statement credit
  • No minimum miles required to redeem for travel
  • Transfer miles to 10+ travel partners

Cons

  • Miles transfer at less than 1:1 ratio (2:1.5)
  • List of airline partners currently doesn’t include any large U.S. airlines
Excellent

Capital One Customer Service Ratings

  • J. D. Power 2020 customer satisfaction rating: 808 (40% of issuers in this category ranked higher)
  • 24/7 customer service?: Yes
  • Online chat available?: Yes
  • Google Play Store mobile app rating: 4.8/5
  • Apple Store mobile app rating: 4.7/5
Very Good

Other Notable Features: No foreign transaction fees; Visa Signature benefits, including $250,000 of travel accident insurance, travel discounts and upgrades

Capital One Venture Card Review: More Details

With a flat rewards rate on all purchases, the Capital One Venture Card makes racking up miles to use for your next vacation a breeze.

Heavy sign-up bonus spending requirement

Though the Venture card is currently offering a large sign-up bonus to new cardholders, earning it could be a real challenge.

All told, you can earn up to 100,000 bonus miles — but only if you spend $20,000 in your first 12 months as a cardholder. You’ll earn the first 50,000 miles if you spend $3,000 in your first three months and the next 50,000 miles if you reach the $20,000 spending requirement in your first year.

This is a massive spending requirement and could be challenging for many cardholders to meet, as you’d need spend an average of $1,667 per month for 12 months to meet this threshold. According to the Bureau of Labor Statistics, that’s about $350 more per month than the average consumer spends. You’d also likely need to use the Venture card for all of your spending, which could mean missing out on the higher rewards rate available in specific spending categories on other cards.

If you manage to reach the spending threshold, you’ll wind up with a good chunk of miles, worth $1,000 when redeemed for travel purchases. That’s not including the 2 miles per dollar you’d earn via card spend on your way to the sign-up bonus.

That said, you may be able to earn a comparable sign-up bonus without such a high spending requirement. The Chase Sapphire Preferred Card*, for example, is currently offering a sign-up bonus of 80,000 points when you spend $4,000 in the first three months, worth $1,000 if you redeem for travel through the Ultimate Rewards portal.

Earning Venture miles

The Venture card makes it easy for users to rack up plenty of miles, offering 2 miles per dollar on every purchase. While most travel rewards cards only award more than 1 mile per dollar in particular bonus categories, the Venture card offers its 2 mile-per-dollar rate on all purchases. This makes it easy to rack up plenty of rewards without having to carefully weigh your spending to a particular card. If you are the kind of spender who likes to use one card for all your purchases, the generous rate on everyday spending is a major perk.

What are Venture miles worth?

For the most part, miles you earn on your Venture card are worth 1 cent per mile, making it easy to keep track of exactly how much you have to spend. As long as you redeem them for travel – either through the Capital One Travel Center or for any previous travel purchase – you get good value out of your rewards.

Comparison of Venture card rewards value to other rewards cards

Among rewards cards, this mile value is about the middle of the pack. If you don’t mind more maintenance, you can get a better value with cards such as the Chase Sapphire Reserve, that offer a higher point value when you redeem points a certain way or generous bonus categories.

Redeeming Venture miles

Capital One miles are some of the most flexible rewards currency available. Unfortunately, you won’t get quite as much value out of those rewards depending on how you redeem them. While it is easy to use miles to cover any travel purchase you’ve made on your card, cash redemption options eke less value out of each mile.

Redemption optionMile value (cents)
Travel purchase in Capital One Travel Center1
Outside travel purchases1
Gift card0.8 – 1
Statement credit0.5
Check0.5

To get the most value out of your miles, save them for travel purchases. Redeeming your miles for these purchases is simple. When you log into your account on the Capital One website or app, you can choose the option to redeem a purchase to view all eligible travel costs from the last 90 days. When you choose one of the options, you’ll receive a statement credit in the amount of the purchase.

Redeeming Venture miles for outside travel purchases

You can also opt to cover just part of the purchase with miles – even as little as one mile off the cost. The credit typically shows up in your account within five to seven days.

Transferring Venture miles

Capital One currently has over 10 travel partners that Venture cardholders can transfer miles to, many at a 2:1.5 rate (2:1 for Singapore Airlines). Though you lose some of the value of your miles by transferring, it actually can still be beneficial for some users. Since many airline miles are worth more than 1 cent per mile, you can still stretch them further by transferring to a frequent flyer program.

Here’s a quick look at travel partners and what two Venture miles gets you with each one.

Transfer partnerValue of 2 miles transferred (cents)
Qantas1.5
Finnair1.5
Flying Blue (AirFrance, KLM)1.8
Aeromexico1.5
Aeroplan (Air Canada)2.25
Alitalia1.5
Etihad2.1
EVA Air1.5
JetBlue1.5
Avianca2.55
Emirates1.1
Singapore Airlines2.36

This is not the most robust list of travel partners. Unlike American Express Membership Rewards and Chase Ultimate Rewards, Capital One doesn’t include any major airlines in its list of partners.  However, you can still get great value out of transferring your miles. Transferring is particularly valuable for frequent flyers of Aeroplan (Air Canada), Etihad, Avianca and Singapore Airlines. Additionally, flyers of JetBlue will be pleased to learn that Capital One recently boosted its JetBlue transfer ratio.

See relatedIs it worth it to transfer miles with the Capital One Venture card?

Venture card benefits

Like many travel cards, the Venture comes with several travel benefits and protections that add to its value.

  • Up to $100 credit for Global Entry/TSA Precheck – The Venture card will cover the application fee for Global Entry or TSA Precheck – a benefit usually reserved for luxury cards.
  • Travel accident insurance – In the case of accidental death or dismemberment while traveling, you can be insured up to $250,000, as long as the entire cost of the passenger fare was paid with your Venture card.
  • Extended warranty – You can double the manufacturer’s warranty up to one additional year on eligible purchases with warranties of three years or less.
  • Car rental insurance – If you pay for a rental car on your Venture card, you’ll be covered up to the cash value of the vehicle in case of damage or theft. All coverage is secondary.
  • Virtual card numbers for online shopping – To protect your card information while shopping online, you can generate a unique virtual card number for each merchant.
  • Roadside assistance – If ever need roadside services, such as jump starting or a tier change, Capital One includes them as part of your card membership.

To take advantage of these protections, put all major travel purchases on your Venture card.

Approval odds

The Venture card is designed for users with good to excellent credit (above 670), so you will want to ensure you meet those requirements before you apply. If you are not sure you will qualify – and want to avoid a hard pull on your credit – you can take advantage of tools like CardMatch™ to see if you pre-qualify for the card.

If you already own a Capital One card such as the Capital One® VentureOne® Rewards Credit Card, you might be able to upgrade your account rather than filling out a new application. That way, you don’t have to deal with a hard pull on your credit or cancelling a credit card account. Just keep in mind that you won’t be eligible for a sign-up bonus if you choose this option.

Customer experience

Among major issuers, Capital One’s customer service rating is good, but not great. The bank scored fifth out of 11 major issuers in J.D. Power’s 2020 customer satisfaction survey. The bank offers 24/7 customer service as well as an online chat feature to answer quick questions, but this service is difficult to locate on the website. The bank’s app does rate well however, rating 4.8 out of 5 on the Google Play Store and 4.7 out of 5 on the Apple App Store.

How does the Venture card compare to other travel cards?

The Venture card is a great, easy-to-use travel card for cardholders who want a high flat rate on all purchases. However, cards with bonus categories on certain categories of spending might be a bit more valuable for strategic spenders. Here’s a quick look at a few of our top travel card alternatives:

Chase Sapphire Preferred
Chase Sapphire Preferred Card
Wells Fargo Propel
Wells Fargo Propel American Express® card*
Citi Premier
Citi Premier® Card
Rewards rate

  • 2 points per dollar on travel and restaurant purchases
  • 1 point per dollar on general purchases
Rewards rate

  • 3 points per dollar on dining, travel and transit, gas station purchases and select streaming services
  • 1 point per dollar on other purchases
Rewards rate

  • 3 points per dollar at restaurants, gas stations, supermarkets, air travel, and hotels
  • 1 point per dollar on other purchases
Sign-up bonus

80,000 points if you spend $4,000 in first 3 months

Sign-up bonus

20,000 points if you spend $1,000 in first 3 months

Sign-up bonus

60,000 ThankYou points if you spend $4,000 in first 3 months

Annual fee

$95

Annual fee

$0

Annual fee

$95

Other things to know

  • 25% higher point value when redeemed for travel through Ultimate Rewards
  • Primary car rental insurance in U.S. and abroad
  • 1 cent per point value when redeemed for a statement credit
Other things to know

  • Access to card-linked offers through American Express Connect
  • Redeem points for cash back, statement credit, travel purchases and more at 1 cent per point value
  • No foreign transaction fees
Other things to know

  • 25% higher point value when redeemed for air travel through ThankYou portal (through 4/10/21)
  • Access to VIP entertainment and pre-sale tickets
  • No foreign transaction fees

Chase Sapphire Preferred

One of the Venture card’s biggest competitors, the most eye-catching feature of the Chase Sapphire Preferred card is its sign-up bonus – worth up to $1,000 when redeemed for travel through Ultimate Rewards. However, the Sapphire Preferred card only earns 2 points per dollar on travel and restaurant purchases, while the Venture card earns the same rate on general purchases. If you are planning on using one card for all your spending, the Venture card can be a better long-term investment.

Rewards earning son $15,900 annual spend ($8,000 travel and dining spend)

Chase Sapphire Preferred Capital One Venture
(($8,000 x 2 points per dollar) + ($7,900 x 1 point per dollar)) x 1.25 cent point value = $299$15,900 x 2 miles per dollar x 1 cent mile value = $318

Even when you factor in the Sapphire Preferred card’s higher point value, the Venture can bring in more rewards per year.

Wells Fargo Propel

The Wells Fargo Propel card has one of the best rewards rates you can find on a card with no annual fee, with a generous bonus on popular categories such as dining and travel. In fact – since you won’t have to lose any rewards to an annual fee – the rewards rate on the Propel card can actually outpace the Venture card for most spenders.

See Related: Wells Fargo Propel vs. Capital One Venture

Citi Premier Card

The Citi Premier offers a 60,000-point sign-up bonus (for cardholders who spend $4,000 in first three months) and has a $95 annual fee. The Citi card is slightly more rewarding in several spending categories, such as restaurants, gas stations and supermarkets, where it offers 3 points per dollar. The card only earns 1 point per dollar on general purchases.

Who should apply for the Venture card?

  • Cardholders looking for a straightforward rewards program with flexible redemption options.
  • Cardholders who prefer to make travel purchases on third-party sites and don’t want to lose point value.
  • Frequent flyers of Aeroplan (Air Canada), Etihad, Avianca and Singapore Airlines who want to transfer points for a higher value.
  • Heavy spenders who will be able to meet the card’s $20,000 sign-up bonus spending requirement.

How to use the Venture card:

  • Put all big travel purchases on the card to use the protections.
  • Redeem your miles for travel purchases rather than statement credits to avoid losing value.
  • Consider pairing the Venture card with another rewards card with bonus categories on certain purchases to maximize your rewards rate.
  • Consider using the card for all spending in your first year to meet the $20,000 spending requirement and secure the full 100,000-mile bonus.
  • Even if you can’t meet the $20,000 spending requirement in your first year, be sure to spend at least $3,000 in the first three months to get the 50,000-mile bonus.

Is the Venture card worth it?

The Capital One Venture card is one of our most popular travel cards, for good reason. It offers a simple rewards earning scheme that is particularly valuable for users who put all their spending on one card.

*All information about the Chase Sapphire Preferred Card and Wells Fargo Propel American Express card has been collected independently by CreditCards.com and has not been reviewed by the issuer. 

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Partner Offer: carefully review product terms on Capital One's site before applying

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