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Citi launches redesigned mobile app for Android users

The update offers quick access to tools customers need most

Summary

Citi revamped their Android app with some new features – here’s what you need to know.

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Citi just launched a complete redesign for their mobile app for Android. The updated interface is designed with customers in mind, offering new quick access shortcuts to tools including your FICO score, travel notifications and more.

The new app streamlines some of the most commonly used features for credit card holders. By allowing users to pay their bill and view a real-time balance right from the home page, the app also encourages usability.

The new look solidifies Citi’s commitment to creating a better mobile experience for its customers, as it follows the addition of new functionality within the app. Cardholders can now add an authorized user, dispute a pending charge and view spend reports right from their mobile device.

One of many recent changes to Citi cards

While the Citi app redesign is sure to be a valuable change for Android users, it follows a recent announcement that can be a big drawback for Citi cardholders. Last month, an update on Citi cardmember accounts showed that many travel and shopping protections are being removed from Citi rewards cards later this year.

See Related: Citi to remove travel, shopping benefits from rewards cards

Perks including car rental insurance and trip delay protection will no longer be offered on many Citi cards beginning Sept. 22, 2019. Since these kinds of benefits can save frequent travelers and shoppers hundreds of dollars if plans go awry, this can represent a big loss in value.

On the flip side, another recent Citi announcement could be a positive change for Citi® Double Cash Card users. This fall, Double Cash cardholder will be allowed to convert cash rewards to Citi ThankYou® points – adding a new layer of flexibility to the card’s rewards program.

See Related: Citi Double Cash Card to allow users to convert cash back to ThankYou points

With several recent announcements, it is clear that Citi is dedicated to reevaluating the value of their products. Whether the changes are positive or negative depends widely on the cardholder, but the issuer seems enthusiastic about improving their offerings.

Final thoughts

If you are a Citi cardholder and Android user, be sure to check out the revamped Citi Mobile App. As you get acquainted with the new layout, you might find tools that make managing your card easier than ever.

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Published: July 23, 2019

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Credit Card Rate Report Updated: October 16th, 2019
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Airline
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Cash Back
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Reward
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Student
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