Credit card benefits like priority boarding can help you keep your seat in case your flight is overbooked. If you’re bumped, we’ve got you covered with these travel tips.
Getting bumped off a flight can be a real bummer.
Receiving a travel voucher from the airline can make getting bumped more bearable. But, it doesn’t make up for lost time if your trip is delayed.
However, there are some things you can do to potentially avoid missing that flight. Knowing each airline’s rules for bumping passengers is step one. Leveraging your travel rewards credit card is step two.
Here’s how to use your travel reward card to avoid it.
Bumped from flight: What you need to know
Get clear on airline policies for bumping
Airlines can’t just bump you at will; there are certain rules they must follow, set by the U. S. Department of Transportation.
But airlines aren’t barred from overselling flights to make up for no-shows. When a flight is overbooked, the DOT requires airlines to first ask passengers to give up their seats voluntarily before bumping them.
Mark Kantrowitz, vice president of research at Saving for College and frequent flyer, says that in his experience, about one in eight flights is oversold with at least one passenger being voluntarily bumped. When that happens, the airline can use incentives, like cash or vouchers, to get passengers to agree.
The Department of Transportation doesn’t limit how much of an incentive airlines can offer for voluntary bumping, and there’s no rule against trying to negotiate a better deal.
Here’s a look at how bumping incentives compare at different airlines:
U.S. airlines’ voluntary bumping compensation policies
|Carrier||Voluntary bumping compensation|
|Alaska Airlines||Credit for a discount on future travel; no amount is disclosed.|
|American Airlines||Travel credit for a replacement flight; no maximum amount is disclosed.|
|Delta Airlines||Travel voucher worth up to $9,950.|
|Frontier||Alternative travel accommodations plus an e-voucher for a future flight.|
|Hawaiian Airlines||Travel credit for a replacement flight.|
|JetBlue||No maximum travel voucher amount disclosed.|
|Southwest Airlines||Travel credit toward the next available flight, plus a $100 travel voucher; if no replacement flight is available within two hours, you still receive credit toward a replacement flight, plus a $300 travel voucher.|
|Spirit Airlines||No maximum travel voucher amount disclosed.|
|United Airlines||Travel voucher worth up to $10,000.|
Volunteering to get bumped can be lucrative, depending on the airline. JetBlue and Southwest have no-overbooking policies in place, so you’re less likely to get bumped with these airlines.If no one volunteers to give up their seat, the airline can then choose who to bump. This is called involuntarily denied boarding. In that scenario, compensation is dictated by Department of Transportation guidelines.
Here’s how the compensation for involuntary bumping breaks down:
Department of Transportation involuntary bumping rules
|Arrival delay||Compensation amount|
|0 to one hour||No compensation.|
|One to two hours||200 percent of one-way fare, up to $675.|
|Over two hours||400 percent of one-way fare, up to $1,350.|
How to use your travel rewards card to avoid getting bumped
1. Stay loyal to one airline
Opting for a co-branded airline travel rewards card and joining that airline’s frequent flyer program can go a long way toward helping you keep your seat.
Peter Shankman, author and public speaker, flies close to 300,000 miles per year and says gaining elite status in your chosen airline’s frequent flyer program is key.
“The second you hit even the lowest elite status, you have a better chance of not getting bumped,” says Shankman. “The higher your status climbs, the less likely you are to be removed without volunteering.”
Nick Brennan, founder and CEO of My UK Sim Card, regularly flies aboard domestic and international flights and recommends choosing an airline that’s part of an aviation alliance.
“If your airline is part of a global alliance, then your status corresponds to a status within the global alliances and works on all their airlines,” says Brennan. “For example, American Airlines is part of the Oneworld alliance, which includes British Airways, Qantas, Cathay Pacific and Japan Airlines.”
If you can’t fly your usual airline, flying a partner airline in the alliance group could still help you avoid getting bumped. And even if you do get bumped, having elite status can still pay off.
“You get wait-list priority over others and this applies when flying with other airlines in the alliance,” says Brennan.
An easy way to get on the fast-track to elite status with your airline is to charge flights and other purchases to a co-branded travel rewards card.
- The United Explorer card, for example, allows you to upgrade to United Platinum status when you spend $25,000 in a calendar year.
2. Opt for a rewards card that includes priority boarding
Priority boarding is a perk often included with premium travel rewards cards and worth taking advantage of to avoid getting bumped.
“If you can get on the plane closer to the beginning of boarding, it decreases your chances of getting bumped,” says Shankman. “It’s less likely nowadays that you’ll be removed if you’re already in your seat.”
That’s because airlines usually work backward when selecting passengers for involuntary bumping; those who boarded last typically land at the top of the list.
If you’re looking for card suggestions, these cards include priority boarding opportunities for travelers:
- Gold Delta SkyMiles® Credit Card from American Express
- Citi AAdvantage Platinum Select World Elite Mastercard
- United Explorer Card
- Delta Reserve® Credit Card from American Express
- Southwest Rapid Rewards Priority Credit Card
3. Consider an upgrade and check in early
If you’ve booked an economy fare with your card, you may want to upgrade to business or first-class.
Shankman says upgrading doesn’t always guarantee you won’t get bumped, but “they’ll usually remove coach passengers who’ve booked the cheapest ticket, or those who show up at the last minute, before anyone else.”
This strategy may not work, however, if you’ve used award miles to upgrade.
“Passengers who have paid for first class or business class, as opposed to free upgrades, are less likely to get bumped,” says Kantrowitz.
Checking in sooner, rather than later, can also work in your favor, says Viktoria Altman, travel expert at Go Travel Tipster.
“If the airline is asking for voluntary baggage check-in at the gate, volunteer your bag,” says Altman. “I’ve noticed you’re less likely to get bumped with checked luggage, probably because it takes extra time to get that luggage off the flight.”
Just taking a carry-on doesn’t slow down the whole plane and, coupled with late boarding, could make you an easy target.
Timing also matters for your booking. Brennan says to book off-peak flights whenever possible. You’re less likely to get bumped because of overbooking and “the flight will probably be cheaper, too.”
See related:5 secrets to get and keep your elite status
What to do if you get bumped
Shankman says if you’re a non-priority passenger traveling on a cheap ticket, the smartest thing to do is take the airline up on their offer when they ask for volunteer.
“Not the first offer, but the second or the third,” he says. “It’s a gamble, sure, but by the third offer, they’ll be offering a decent travel credit that will easily cover a flight the next time you travel, as volunteers sometimes have a better shot of an upgrade on the later flight.”
If you don’t volunteer, the chances of getting any extra compensation beyond what the DOT requires airlines to offer are slim.
Brennan says if you’re reluctant to volunteer for a bumping, check the flight schedule to see if you can change to a later flight without a huge inconvenience. If you can negotiate a deal, “you might see yourself walking away with hundreds of dollars and only be an hour or two late onto the next flight.”
When negotiating with the airline, remember to take the amount of time you’ll be delayed into consideration. The further a delay puts you behind, the more compensation you may be able to ask for.
“Get agreement on the value of the voucher and any other amenities before you agree to be bumped,” says Kantrowitz.