Hilton Honors American Express Card review

Hilton Honors American Express Card review

Updated: May 23, 2024

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Updated: May 23, 2024

Partner Offer: Terms Apply to the offers on this page

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Ratings Policy
Rewards Rating:
4.3 rating
4.3 rating
4.3 / 5
Rewards Value:4.3
Annual Percentage Rate:3.0
Rewards Flexibility:4.0
Issuer Customer Experience5.0

In a Nutshell:

The Hilton Honors card offers a generous number of bonus points on hotel and everyday purchases; but because Hilton’s Honors points aren’t worth as much as the average credit card rewards point, cardholders need a larger number of points to purchase rewards-funded travel.

Learn more about this card

Rewards Rate

  • 7:1 Hilton hotel stays
  • 5:1 eligible purchases at U.S. restaurants, U.S. supermarkets and U.S. gas stations
  • 3:1 general purchases
  • Terms apply

Introductory Bonus

Earn 70,000 Hilton Honors Bonus Points plus a Free Night Reward after you spend $2,000 in purchases on the Hilton Honors American Express Card in the first six months of card membership. Offer ends July 31, 2024.


Annual Bonus


Annual Fee
$0 (See rates and fees)


20.99%-29.99% Variable (see rates and fees)


Rewards Redemption

  • Points don’t expire as long as you use card at least once every 12 months
  • No limit on number of points you can earn
  • No blackout dates or capacity controls
  • Redeem points for hotel stays, airfare, car rentals, cruises, shopping, dining or charity
  • Use partial points to book rewards
  • Use points to upgrade a reservation
  • Can transfer points to a myriad of airline partners


  • Can only redeem points for travel through loyalty program
  • Can only use free night’s stay certificate if a standard room is available
  • Transfer rate for airline partners is poor

American Express Customer Service Ratings

  • J. D. Power 2023 customer satisfaction rating: 657 (no issuers in this category ranked higher)
  • 24/7 customer service?: Yes
  • Online chat available?: Yes
  • Google Play Store mobile app rating: 3.9/5
  • Apple Store mobile app rating: 4.9/5

Other Notable Features: Automatic Hilton Honors™ Silver status, 5th night free for every consecutive hotel stay, 15 percent bonus on Honors points, 500 point bonus when you reserve and pay with Hilton Honors card, 2nd guest stays free, express checkout, late checkout, no foreign transaction fee (See rates and fees), car rental insurance, free roadside assistance, extended warranty, purchase and return protection, VIP access to select events.

Hilton Honors American Express Card Review: More Details

One of the largest and most well-known hotel chains in the world, Hilton is a fan-favorite of frequent travelers. It’s loyalty program – Hilton Honors – offers numerous ways to earn and spend points and some of the best elite status benefits on the market. On the downside, the value of Hilton Honors points is inflated, so it may take you a bit more time to reach your dream trip.

Enter co-branded Hilton Honors credit cards, which can help you earn more Hilton points by racking up rewards on your everyday purchases. The Hilton Honors American Express card is one of these, allowing cardholders to earn points on Hilton hotel stays as well as U.S. restaurant, U.S. supermarket, U.S. gas station and other general purchases – all for no annual fee.

If you’re in the market for a hotel rewards card to help you fast-track your way to your next reward night or inch a bit farther up the elite status tiers, the Hilton Honors American Express is a great choice.

Introductory bonus

New cardholders can now earn 70,000 Hilton Honors points plus a Free Night Reward after spending $2,000 in the first six months of card membership until July 31, 2024, a 10,000-point drop from the card’s previous offer of 80,000 points with the same spending requirement. While this is a bit of a downgrade considering this new offer asks for the same spending requirement as the previous offer, the addition of a free night still makes it a solid value for a no-annual-fee card.

Bankrate’s latest hotel point valuations currently value Hilton Honors points at an average of just 0.6 cents per point – one of the lowest values among any hotel or airline loyalty program. But the new offer should still get you at least a few hotel stays. Based on this valuation, the points you earn as part of the welcome bonus should be worth around $420 in Hilton stays — not bad for a no-annual-fee rewards card.

Earning points

The Hilton Honors Amex has a great rewards rate for a hotel card, allowing cardholders to rack up points on a wide variety of common purchases. Users earn 7 points per dollar on Hilton hotel stays, 5 points per dollar on U.S. restaurant, U.S. supermarket and U.S. gas station purchases and 3 points per dollar on general purchases. Despite the inflated point value, most cardholders should be able to stockpile rewards easily with such a generous rate.

However, the card’s low point value takes a big toll on the overall value of your rewards, despite the card’s high earning rate.

See Related: What are Hilton Honors points worth?

Hilton hotel network

The Hilton hotel network is widespread, with more than 5,000 properties in more than 100 countries – ranging from midlevel hotels to luxury resorts. Brands include the Waldorf Astoria, DoubleTree, Embassy Suites, Hampton and much more. No matter what kind of traveler you are, you can likely find a Hilton property for you wherever you are vacationing.

Redeeming points

Like many hotel cards, the redemption options on the Hilton Honors Amex are limited. You won’t be able to redeem your points for any cash value. Plus, the redemption value for non-reward night options is poor.

Hilton Honors redemption options

Redemption optionPoint value (cents)
Average standard room reward0.5
Average premium room reward0.3
Points & Money0.5
Car rentals0.2
Cruise certificate0.2
On-property rewards0.2
Amazon merchandise0.2
Donations (PointWorthy.com)0.25

To get the most out of your points, you’ll want to save them for reward night stays. On the plus side, Hilton is fairly flexible on using your points for free nights – as long a standard room is available, you can book it with points.

However, since Hilton doesn’t use a fixed rewards chart, the value of your points can fluctuate a lot, depending on your desired location and dates.

How many Hilton points do you need for a free night?

The amount of points required for a free night depends on the property and dates that you want to stay. Different property tiers come with a different range of points and eke a different value out of your points. Hilton reward night stays in a standard room start as low as 5,000 points and can cost 95,000 points or more. We found the best values among the lower-tiered properties.

Hilton standard room rewards

Minimum points requiredAverage point value (cents)

Unfortunately, reward nights in the 5,000 to 10,000-point range are limited. To stretch your points, we recommend using them for stays at properties in the 20,000-point range.

To find out exactly how much your desired stay will cost you in points, check out Hilton’s website.

Elite status

One of the best perks of the Hilton Honors American Express card is automatic Hilton Honors™ Silver status in the loyalty program – a rare perk for a card with no annual fee. This benefit comes with a slew of bonuses that can make your hotel stays more luxurious. Here are a few of the most valuable offerings:

  • Free Wi-Fi – Though it might not seem like much, saving a few dollars on Wi-Fi each night can make a huge difference in your overall savings.
  • No resort fees on rewards stays – At some properties, Hilton charges daily resort fees that can add quite a bit to your bill. On any reward stay, however, those will be waived.
  • Late checkout – Enjoy a little extra snooze time with the late checkout perk.
  • Two water bottles per stay – Another small benefit, complimentary water bottles still add an additional level of luxury to your stay.
  • 5th night free on reward bookings – Card members are eligible for a free fifth night on any rewards booking. This is one of the most valuable perks offered for elite status members, saving savvy spenders hundreds of dollars on pricier vacations.

As a member of the Hilton Honors program, you’ll be able to continue to advance to higher tiers of elite status and earn even better perks.

See related: The benefits of elite status with Hilton Honors

Other benefits

In addition to all the perks that come with being a Hilton Honors™ Silver status member, the Hilton Honors Amex comes with additional perks that can save you money while you shop and travel.

  • Free ShopRunner subscription – With your Hilton Honors Amex, you’ll automatically receive a subscription to ShopRunner, which offers free, two-day shipping from dozens of online retailers, (enrollment required).
  • No foreign transaction fee – When you travel in another country, you won’t have to pay a surcharge on your transactions in another currency.
  • Secondary Car rental insurance – If you use your Hilton Honors Amex to book and pay for a car rental, you can receive secondary coverage in the case of damage or theft.
  • Travel accident insurance – In the case of accidental death or dismemberment while traveling on a common carrier, you can be covered for the fare charged to your card.
  • Extended warranty – Add up to two years to the original manufacturers warranty on eligible warranties of five years or less.

Keep in mind that while the card doesn’t charge a foreign transaction fee, American Express cards are not accepted as widely abroad as they are in the U.S.

Customer experience

The Hilton Honors card is issued by American Express, which has one of the best customer service reputations among major credit card issuers. In J.D. Power’s 2023 customer satisfaction survey, American Express scored 657, taking the top spot out of 16 issuers. The Amex app also rates decently well among users, rating 3.9 out of 5 in the Google Play Store and 4.9 out of 5 in the Apple App Store.

Approval odds

The Hilton Honors American Express Card is designed for users with good to excellent credit, so you’ll want to ensure you meet those qualifications before you apply. While American Express doesn’t have a hard and fast rule about how many cards you can have open with the issuer, it is also a good idea to stay under five open cards a time.

How does the Hilton Honors Amex compare to other Hilton cards?

While the Hilton Honors Amex offers a generous rewards rate for no annual fee, there are several Hilton Honors cards. Don’t forget to consider additional perks like elite status when considering which makes the most sense for you.

Hilton Honors American Express Surpass® Card

Hilton Honors American Express Aspire Card*

The Hilton Honors American Express Business Card
Rewards rate

  • 12 points per dollar on eligible purchases made directly with a hotel or resort within the Hilton portfolio
  • 6 points per dollar for eligible U.S. restaurant, U.S. supermarket and U.S. gas station purchases
  • 3 points per dollar on other eligible purchases
Rewards rate

  • 14 points per dollar on Hilton stays
  • 7 points per dollar on airfare, car rentals and restaurants
  • 3 points per dollar on other eligible purchases
Rewards rate

  • 12 points per dollar on eligible purchases at hotels and resorts in the Hilton portfolio
  • 5 points per dollar on other purchases made using the Hilton Honors Business Card on the first $100,000 in purchases each calendar year
  • 3 points per dollar on other eligible purchases
Welcome bonus

  • Earn 130,000 Hilton Honors Bonus Points plus a Free Night Reward after you spend $3,000 in purchases in your first six months. Offer Ends 7/31/2024

Welcome bonus

  • Earn 150,000 Hilton Honors Bonus Points after you spend $6,000 in purchases in your first six months
Welcome bonus

  • Limited Time Offer: Earn 175,000 Hilton Honors Bonus Points after you spend $8,000 in purchases within the first six months. Offer Ends 6/5/24

Annual fee


Annual fee


Annual fee


Other things to know

  • Free night reward each year you spend $15,000
  • Automatic Hilton Honors™ Gold status, plus automatic Hilton Honors™ Diamond status any year you spend $40,000
  • Terms apply
Other things to know

  • One free night each year on your account anniversary
  • Additional weekend night reward each year you spend $60,000
  • Priority pass lounge access
  • $250 airline fee credit
  • $250 Hilton Resorts credit
  • $100 luxury on-property credit
  • Automatic Hilton Honors™ Diamond status
  • Terms apply
Other things to know

  • Automatic Hilton Honors™ Gold Status, plus automatic Hilton Honors™ Diamond status any year you spend $40,000
  • Free employee cards with ability to set spend limits
  • Year-end summaries and Quickbooks downloads
  • Terms apply

Hilton Honors Surpass

The Hilton Honors American Express Surpass card is a more midlevel option for Hilton enthusiasts, offering several perks at a $150 annual fee. It comes with a few more benefits than the Hilton Honors American Express card to offset the extra cost, including a free night reward each year you spend $15,000 and automatic Hilton Honors™ Gold status. Gold elite status comes with a few valuable perks not offered to Hilton Honors™ Silver members – such as space-available room upgrades and free continental breakfast.

Hilton Honors Aspire

For frequent travelers who enjoy luxury perks, American Express also offers the Hilton Honors Aspire card. It comes with a steep $450 annual fee, but it is packed to the brim with plush perks. Cardholders can enjoy unlimited Priority Pass access (more than 1,000 locations) for themselves and two complimentary guests, a free night at a Hilton property each year on their account anniversary, a $250 airline fee credit for incidental charges with a designated airline, up to $250 in Hilton Resort credits for incidentals on qualifying stays and much more. If you already spend money on these kinds of charges, you can more than offset the annual fee with these benefits.

On top of these credits and perks, Aspire cardholders are automatically granted Hilton Honors diamond elite status. This comes with executive lounge access at participating locations and a 48-hour room guarantee.

Hilton Honors Business

The Hilton Honors Business card charges a higher $195 annual fee and offers comparable perks. It also comes with some extras for small business owners, including free employee cards with the ability to set spend limits and year-end summaries.

Who should apply for the Hilton Honors card?

  • Hilton loyalists who want to earn points toward free stays on everyday purchases.
  • More infrequent travelers who want to earn more Hilton Honors points without paying an annual fee.
  • Cardholders who want automatic elite status.

How to use the Hilton Honors card:

  • Stay at a Hilton hotel when you travel to rack up points.
  • Use your card for all Hilton, U.S. restaurant, U.S. supermarket and U.S. gas station purchases.
  • Take advantage of the Hilton Honors Shop-to-Earn Mall shopping portal and dining program to earn a few extra points.
  • Book your rewards stays in five-night increments to earn a free fifth night.

Is the Hilton Honors card worth it?

The Hilton Honors Amex offers some of the best hotel benefits available for a hotel card with no annual fee. If you frequent Hilton properties, it is a great way to rack up a few extra points on the spending you already do – and fast-track your way to your next reward night. Plus, you’ll enjoy a few elite status benefits on your next stay.

For more frequent travelers who don’t mind paying an annual fee for additional perks, check out the Hilton Honors American Express Surpass Card and Hilton Honors American Express Aspire Card.

Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by Amex Assurance Company.

For rates and fees of the Hilton Honors American Express Card, please click here.

For rates and fees of the Hilton Honors American Express Business Card, please click here

*All information about the Hilton Honors American Express Aspire Card has been collected independently by CreditCards.com and has not been reviewed by the issuer.

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