The Business Platinum Card® from American Express review

The Business Platinum Card® from American Express review

Published: September 10, 2020

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Published: September 10, 2020

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Ratings Policy
Business Rating:
4.4 rating
4.4 rating
4.4 / 5
Rewards Value4.8
Annual Percentage Rate0.1
Rewards Flexibility3.7
Issuer Customer Experience4.6

In a Nutshell:

The Business Platinum Card from American Express offers great travel benefits and a large introductory bonus, but the spending requirement to earn the bonus is daunting, and many small business owners may be hard-pressed to spend enough to qualify for all of the card’s benefits.

Learn more about this card

Rewards Rate

  • 5:1 flights and prepaid hotels through
  • 1.5:1 qualifying purchases of $5,000 or more
  • 2:1 travel purchases made on
  • 1:1 general purchases
  • Terms apply

Introductory Bonus

  • 75,000 points if you spend $15,000 in first 3 months
  • Terms apply

Annual Fee
$595 (See rates and fees)


Average Yearly Rewards Value ($4,000 monthly spend)


Charge card (See rates and fees)


Rewards Redemption

  • Points don’t expire
  • No blackout dates
  • No limits on points you can earn
  • Redeem points for gift cards, shopping, travel, entertainment, merchandise or charity


  • Must redeem for travel through American Express website
  • Fee to transfer points to frequent flier programs
Very Good

American Express Customer Service Ratings

  • J. D. Power 2020 customer satisfaction rating: 838 (no issuers in this category ranked higher)
  • 24/7 customer service?: Yes
  • Online chat available?: Yes
  • Google Play Store mobile app rating: 4.3/5
  • Apple Store mobile app rating: 4.9/5

Other Notable Features: $200 airline fee credit, free airport lounge access, no foreign transaction fees (See rates and fees), $100 credit for Global Entry or $85 credit for TSA PreCheck every 5 years, up to $200 in credits annual for U.S. Dell purchases, free Gogo Wi-Fi access, no pre-set spending limit, set limits on employee cards, track receipts through mobile app, assign an account manager, trip cancellation/interruption insurance, trip delay insurance

As an elite card, the Business Platinum Card from American Express goes the extra mile. The card’s impressive list of perks – including entry to some of the grandest airport lounges in the U.S.  – and discounts and travel credits can help make up for the steep $595 annual fee.

Also, the Business Platinum card is offers one of the fattest introductory offers in the industry. If you spend at least $15,000 in the first three months, you’ll earn 75,000 bonus points.

Unfortunately, the card also comes with some large barriers to entry. On top of the $595 fee, the minimum spend for the bonus is high.

The rewards rate also favors big expenses by allotting a 1.5 bonus rate to purchases of $5,000 or higher (up to 1 million additional points per year). You earn 2 points per dollar spent on travel through the American Express Travel website. General purchases earn 1 point per dollar spent.

Bottom line: For a business that doesn’t make big purchases and spend a lot on business travel, this probably is not the optimal business rewards card. Also, note that this is a charge card, not a credit card, so you must pay your balance every month.

Rewards targeted to travelers and big spenders

The rewards structure of the Business Platinum Card is designed to encourage large purchases and business travel. The card awards 2 points per dollar to travel purchases booked through the American Express website and a special rate of 1.5 points per dollar to purchases greater than $5,000. General spending, on the other hand, earns a meager rate of 1 point per dollar.

The average small-business owner who doesn’t fit the card’s spending profile may find the rewards rate less than impressive and will likely be better off with one of several cash back business cards that offer a higher rewards rate on common business purchases.

Great introductory bonus

American Express’s introductory offer grabs attention. The card offers 75,000 bonus points to new cardholders who spend at least $15,000 in the first 3 months, which is a massive number of points. That said, spending that much in three months may be far beyond the means of many cardholders.

35 percent airline bonus

The Business Platinum card makes airline reward redemptions even more valuable by offering a 35 percent bonus on your points when you use all or part of them on a flight on a selected qualifying airline booked on Furthermore, for first and business class flights, you do not have to designate a preferred airline to receive the bonus – you will receive 35 percent of your points back on these flights from any airline available through American Express Travel.  The bonus tops off at 500,000 points per year, which gives you plenty of headroom to earn extra points.

High annual fee

The $595 annual fee is the other major drawback of the card. Unlike some cards, American Express doesn’t waive the fee in the first year. However, cardholders who spend a lot on business travel can take advantage of the card’s numerous travel credits to help cancel out the fee. Also, for cardholders who enjoy luxury travel perks, the card’s features are well worth it.

Luxury travel perks

Travel perks are where the Business Platinum Card really shines. The card grants free access – along with two guests – to more than 900 airport lounges worldwide. Among these are the limited but fabulously plush Centurion lounges located in a smattering of U.S. airports. Additional travel benefits include a $200 credit for travel fees (including baggage and airline fees), and an $85 credit for TSA PreCheck or a $100 credit for Global Entry every five years. The card also charges no foreign transaction fees, a plus for world travelers.

Cardholders can upgrade to Marriott Bonvoy Gold Elite Status without meeting any stay requirements. This comes with great benefits, including a 25 percent bonus on points, room upgrades and more.

In addition to hotel perks, cardholders can enjoy benefits and discounts at a variety of luxury hotels through American Express’s Fine Hotels and Resorts programs. These hotel perks, such as free room upgrades and hotel credits, can be worth hundreds of dollars.

Extra business benefits

To sweeten the deal even more, the Business Platinum Card offers some extra perks that add great value for small businesses. The card currently offers up to $200 in statement credits per year for U.S. Dell purchases, to help you fill your office with the technology you need.

Limited-time perks amid coronavirus

Additionally, with many people skipping or postponing travel plans in the wake of the coronavirus outbreak, American Express has added some relevant limited-time offers for Business Platinum cardholders.

To start, cardholders can get up to $320 in statement credits on select streaming and wireless telephone services purchased directly from U.S. service providers. You can get a statement credit of up to $20 per month on each service through Dec. 31, 2020.

Amex is also touting a special promotion on Dell purchases: You can get $100 in additional statement credits (on top of the $200 normally offered each year) between July 1 and Dec. 31, 2020.

How do businesses use the Business Platinum card?

Given its generous travel perks, the Business Platinum card could be a good option for businesses that require frequent travel. Here’s how one small business owner took advantage of the card:

Small Business Credit Profiles

How Peel Away Labs uses The Business Platinum Card® from American Express

Daisy JingI had a gut instinct that the $595 annual fee would pay for itself and it did, no problem.

Maxwell Cohen of Peel Away Labs, creators of the first fitted disposable sheets, used the Business Platinum Card from American Express to rack up points and perks on travel and discounts on shipping, a large expense for the company. Here’s his advice to other business owners considering the card:

  • Don’t let the card’s annual fee scare you off — it can pay for itself through its perks and welcome bonus.
  • Be sure to take advantage of the card’s travel perks, like Global Entry, travel fee credits, seat upgrades and a 24-hour concierge service.
  • Use American Express business tools to track spending and keep tabs on employee card usage.
  • Use the points you earn for travel and to reward employees and service providers with gift cards.
Read more of our Small Business Credit Profiles

Why get the Business Platinum Card from American Express?

  • You’re a business owner who spends a large amount on business travel.
  • You tend to make large business purchases and can easily meet the spending requirements to earn the card’s bonuses.
  • You are searching for a card with a large introductory bonus.
  • You enjoy luxury travel and perks.
  • You want a card with free airport lounge access.
  • You travel frequently enough to make use of the card’s travel features.

How to use the Business Platinum Card from American Express:

  • Be sure to spend at least $15,000 in the first three months to unlock the card’s 75,000-point introductory bonus.
  • Charge large business purchases to the card to earn the card’s 1.5 bonus rate (be sure to read the fine print to see which purchases qualify).
  • Be sure to designate an airline to earn your travel credit for baggage and airline fees.

For rates and fees of the Business Platinum card, please click here.

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