Chase Sapphire Reserve card review

Chase Sapphire Reserve Review: More Details

With a top-tier sign-up bonus and some of the most generous travel perks available on a rewards card, the Chase Sapphire Reserve can be a valuable addition for many users – despite a high annual fee. In addition to a flexible travel credit, lounge access and other plush benefits, it has a great rewards rate.

Generous sign-up bonus

One of the most eye-catching features of the Chase Sapphire Reserve is its generous sign-up bonus. Right now, cardholders can earn 50,000 points for spending $4,000 in the first three months. Plus, these points are worth 50 percent more when redeemed for travel purchases through Chase’s Ultimate Rewards portal. That means the sign-up bonus alone is worth $750 in Ultimate Rewards travel. As if that wasn’t enough, you’ll also get a free one year membership to Lyft Pink and DoorDash’s DashPass.

High annual fee

The $550 price tag on the Chase Sapphire Reserve can be a big deterrent for moderate spenders, but the card is not nearly as costly as it seems. In the first year for example, the value of the sign-up bonus outpaces the annual fee by more than 1.5 times. The card is also packed with travel credits and benefits that can chip away at this cost – such as a $300 annual credit for travel purchases, up to a $100 credit for Global Entry/TSA Precheck and complimentary lounge access.

Luxury cards such as the Reserve might seem out of reach for most spenders, but in reality, cardholders who already travel every year can eke quite a bit of value out of plush travel perks.

Flexible travel credit

Each year, Chase Sapphire Reserve cardholders are awarded a $300 credit to use toward travel purchases. This credit is one of the most flexible among luxury travel credits, as it can be used toward a wide variety of purchases, including – but not limited to the following:

• • Flights
  • Hotel stays
  • Parking garages
  • Toll booths
  • Pedicab rides
  • Taxi rides (including rideshare services)
  • UberEATS purchases
  • Public transportation

While many luxury cards limit their credits to purchases with a particular airline or hotel, the travel credit on the Chase Sapphire Reserve is easy to take advantage of. Any time you make a qualifying purchase, you will be automatically awarded a statement credit to cover it – until your $300 annual credit is reached. If you already spend at least $300 on these kinds of transactions a year, this can make a huge dent in the $550 annual fee.

See related: How does the Chase Sapphire Reserve’s travel credit work?

Earning points with the Sapphire Reserve card

The rewards rate on the Chase Sapphire Reserve makes it pretty easy to earn Ultimate Rewards points. Cardholders earn 3 points per dollar on travel and dining purchases (excluding purchases covered by $300 travel credit) and 1 point per dollar on everything else. Through March of 2022, you’ll also earn 10 points per dollar on Lyft purchases.

This is not the highest rate you can earn on either travel or dining purchases. The Citi Prestige Card*, for example, offers 5 points per dollar on air travel and restaurant purchases. However, the Chase Sapphire Reserve travel bonus covers any travel purchase (not just air travel), and its points are worth a bit more. While this extra value is not quite enough to catch up to the Citi Prestige’s rate on travel and dining, it is still competitive.

What are Sapphire Reserve points worth?

A big perk to the Chase Sapphire Reserve is the fact that any points you redeem for travel through the Ultimate Rewards portal have a 50 percent higher value – for an average value of 1.5 cents per point. This makes a significant impact on the card’s earning rate, as each point you rack up has a better value. In fact, when compared to other rewards cards, the Chase Sapphire Reserve cards earns one of the highest values out of each dollar (factoring in earning rates and point value).

See Related: Why are Chase Ultimate Rewards points so valuable?

Redeeming Sapphire Reserve points

Once you’ve racked up point with your Chase Sapphire Reserve card, you have a variety of redemption options through the Ultimate Rewards portal. When you log into your Chase account, you can view a quick snapshot of how many points you’ve earned and each of your options.

Ultimate Rewards points are one of the most flexible rewards currencies. They can be used for anything from travel credits to Apple products. You can apply points toward travel statement credits that cover practically any kind of travel purchase from any source. When you opt for a travel redemption, you won’t have to worry about any blackout dates or restrictions. Your points never expire, so you can stockpile them for a larger redemption. And, if you decide that you don’t want to use points for travel, you can redeem them for cash back at a value of 1 cent per point.

However, the value of your points shifts depending on which option you choose. Redeeming for travel through the Ultimate Rewards portal is always your best bet, as it gets a 50 percent higher point value.

Transferring Sapphire Reserve points

Chase also allows cardholders to transfer points to 13 travel partners at a 1:1 rate. Since some airline miles and hotel points are worth more than 1.5 cents per point, you can sometimes stretch your points further this way.

While there are several other cards that allow you to transfer points to airline and hotel partners, Chase offers some of the best transfer options, including United and Southwest Airlines.

Lounge access

The Chase Sapphire Reserve comes with complimentary access to Priority Pass lounges, with more than 1,200 locations around the world. Access is unlimited, and each cardholder can bring up to two complimentary guests ($27 per additional guest). As an added bonus, any authorized users on the card are allowed their own access – with their own guests. That means you can add a spouse or family member as an authorized user to bring more people into the lounge on each visit. Just keep in mind that there is a $75 annual fee for each authorized user.

Though this isn’t the strongest lounge offering for a credit card (the Platinum Card from American Express offers the world’s largest lounge network), the Sapphire Reserve is one of the most affordable options for gaining lounge access. While you’ll have to pay between $450 to $550 for most credit cards with lounge access, the Chase Sapphire Reserve only costs $250 per year once you factor in its $300 travel credit.

Global Entry/TSA PreCheck credit

The Chase Sapphire Reserve card will also cover the cost of your application for Global Entry or TSA PreCheck once every four years (the length of each membership). Both of these programs simplify your travel, as you can go through the PreCheck security line at the airport. With Global Entry, you’ll have additional ease when traveling abroad. Rather than visiting a border agent, you can use the Global Entry kiosk to streamline your entrance to the country.

When you apply to either one of these programs and pay with your Sapphire Reserve card, you’ll automatically receive a statement credit to cover the fee ($85 for TSA PreCheck, $100 for Global Entry).

Primary car rental insurance

One of the hidden perks of the Chase Sapphire Reserve is its top-tier car rental insurance. If you decline the rental company’s collision insurance on a car you’ve paid for with the Reserve card, Chase will cover you for up to $75,000 in theft or collision damage.

The coverage you receive with this card is primary (both in the U.S. and abroad), which means that all damages are covered by Chase. With secondary insurance – which is what most rewards cards offer in the U.S. – you’ll only be covered for anything not paid for by your normal insurance policy.

This might not seem like a super exciting benefit, but it can save you a lot of money in the case of an accident in a rental car. Since the coverage with the Reserve card is better than the standard packages offered by most rental companies, it is in your best interest to decline the company’s offer and pay with the Reserve.

See Related: When comparing premium cards, don’t forget to eye insurance perks

Other Sapphire Reserve benefits

Rental car insurance is far from the only protection included with the Chase Sapphire Reserve. Here’s a quick look at the card’s other benefits:

• Trip cancellation and interruption insurance – If you have to cancel or cut a trip short due to illness, severe weather or another covered situation, Chase will reimburse you up to $10,000 per person ($20,000 max per trip) for non-refundable expenses.
• Lost luggage insurance – If your luggage is damaged or lost by the carrier on your flight, you can be reimbursed up to $3,000 per passenger.
• Purchase protection – Eligible purchases made on your Chase Sapphire Reserve card are protected against damage or theft for the first 120 days (up to $10,000 per claim, $50,000 per year).
• Return protection – If the store won’t take back an item you purchased on your Reserve card in the first 90 days, you can be refunded $500 per item ($1,000 max per year).
• Extended warranty – With this perk, you can extend eligible warranties of three years or less by an additional year.
• Free Lyft Pink membership for one year – Lyft Pink is Lyft’s subscription service and is usually $19.99 per month. Lyft Pink promises 15% in savings on all Lyft rides, priority airport pickups, relaxed cancellations and more.
• Free DashPass membership for one year – DashPass gets you free delivery on qualifying DoorDash orders (usually $9.99 per month)
• DoorDash credits – You’ll get up to $120 in DoorDash credits ($60 in 2020 and $60 in 2021).

All of these coverages can save you significant money when shopping or traveling if you use them strategically.

Limited-time perks amid coronavirus

With many people skipping or postponing travel plans in the wake of the coronavirus outbreak, Chase has added some relevant limited-time offers for Sapphire Reserve cardholders, along with some temporary tweaks to the card’s bonus categories, redemption options and annual credit.

• New rewards categories: Through Sept. 30, 2020, all cardholders will automatically earn 10 points per dollar on select streaming service purchases (on up to $1,500 in total spend), 3 points per dollar at gas stations (on up to $1,500 in total spend) and 3 points per dollar on Instacart delivery and pickup orders (on up to $3,000 in total spend).
• Instacart credit: Through Sept. 30, 2020, you can get up to $50 in statement credits toward an Instacart Express membership (annual or monthly)
• Increased point value for statement credits: The new Pay Yourself Back feature lets you redeem points as statement credits to offset purchases at grocery stores, home improvement stores and dining establishments. Used in this way, points are worth 1.5 cents each – a 50% increase in value compared to what you’d normally get for a statement credit. You can take advantage of this feature from May 31 to Sept. 30, 2020.
• Save $100 on the card’s annual fee: Existing cardholders whose whose cards have a renewal date between April 1 and July 1, 2020, will receive a $100 statement credit to help them cover the annual fee, while cardholders with a renewal date after July 1, 2020, will pay a reduced annual fee of $450.
• Expanded annual credit: Starting June 1, 2020, your remaining travel credit balance will be automatically applied to purchases at grocery stores and gas stations. This offer is valid through the end of 2020.

Customer experience

Chase has a relatively good customer service reputation, tied for third out of 11 major issuers in J.D. Power’s 2019 customer satisfaction survey. It’s mobile app also gets good ratings, rating 4.6 out of 5 in the Google Play Store and 4.8 out of 5 in the Apple App Store. Unfortunately, the bank does not offer an online chat feature, which can make it difficult to get a quick answer to a simple question.

Approval odds

As a luxury credit card, the Chase Sapphire Reserve is one of the more difficult rewards cards to qualify for. It is designed for users with excellent credit (above 740). To boost your chances of qualifying, be sure you have a solid history of on-time payments.

In addition, Chase is one of the strictest issuers when it comes to the number of credit card accounts you have open. It holds applicants to the 5/24 rule, which means if you have opened five or more credit card accounts with any issuer in the last 24 months, it is likely you won’t be approved.

Sapphire Preferred vs. Sapphire Reserve

If the $550 annual fee seems a bit out of your budget, the Chase Sapphire Preferred Card offers a similar rewards structure and only charges $95 per year. However, you won’t receive an annual travel credit, and you’ll only earn 2 point per dollar on travel and dining purchases. In fact, depending on your spending you could earn enough more in rewards with the Sapphire Reserve card’s higher rate and credits to make up the difference in annual fee. Before you opt for the Sapphire Preferred card because of its lower annual fee, you should figure out how much you are likely to spend on dining and travel in the next year – the Sapphire Reserve may be the better option for you.

See Related: Why the Chase Sapphire Reserve still beats the Chase Sapphire Preferred

Pairing with other Ultimate Rewards cards

If you are a fan of juggling rewards cards, the Chase Sapphire Reserve makes a great pair to other Ultimate Rewards credit cards. Chase makes it easy to transfer points between any of these accounts, so you can carry cards with bonus point in different categories of purchases to boost your overall rewards rate.

For example, imagine you also have a Chase Freedom Unlimited* card – which earns 1.5 percent cash back on every purchase. Since the Chase Sapphire Reserve only earns 1 point per dollar on general purchases, you can use it just for dining and travel and then use the Chase Freedom Unlimited on everything else to earn more overall. If you want to boost earning even further, you could introduce a third card with its own unique categories – such as the Chase Freedom.

By our estimates, the average cardholder who rotates these three cards can earn around 2.06 points per dollar – a significant boost over the Sapphire Reserve’s earning rate of 1.44 points per dollar.

How does the Sapphire Reserve compare to other travel cards?

Though certainly one of the most valuable luxury cards, the Sapphire Reserve card might not be the best choice for every kind of spender. Here’s a quick look at some other great alternatives:

The Platinum Card® from American Express	Citi Prestige card	American Express® Gold Card
Rewards rate 5 points per dollar on flights booked directly with airlines or amextravel.com 5 points per dollar on hotels booked with amextravel.com 1 point per dollar on general purchases	Rewards rate 5 points per dollar on air travel and restaurants 3 points per dollar on hotels and cruise lines 1 point per dollar on other purchases	Rewards rate 4 points per dollar at  restaurants worldwide 4 points per dollar at U.S. supermarkets (on up to $25,000 in purchases per year) 3 points per dollar on flights booked directly with airlines or amextravel.com 1 point per dollar on other purchases Terms apply
Welcome bonus 60,000 points if you spend $5,000 in first 3 months	Welcome bonus 50,000 points if you spend $4,000 in first 3 months	Welcome bonus 35,000 points if you spend $4,000 in first 3 months
Annual fee $550	Annual fee $495	Annual fee $250
Other things to know Extensive airport lounge access, including Priority Pass and Centurion lounges $200 airline fee credit Up to $100 credit for Global Entry/TSA PreCheck Up to $200 Uber credit $100 hotel credit for stays at The Hotel Collection Boingo Wi-Fi access	Other things to know Priority Pass lounge access 4th night free at any hotel up to 2 times per year $250 travel credit Up to $100 credit for Global Entry/TSA PreCheck	Other things to know $100 airline fee credit Up to $120 dining credit per year at participating restaurants $75 hotel credit for stays at The Hotel Collection

The Platinum Card from American Express

The Platinum Card from American Express is packed with travel credits and protections that make it a valuable option for frequent travelers – especially those who love luxury perks. The major downside is that its rewards rate makes it hard to earn points on non-travel purchases.

See related: Chase Sapphire Reserve vs. Amex Platinum

Citi Prestige

The Citi Prestige card offers the best rate you can earn on restaurant purchases as well as a fourth night free at any hotel up to twice a year. This can be a very valuable benefit when used strategically – enough to offset the card’s high annual fee. The card also offers a generous sign-up bonus, though it is slightly less valuable than the Sapphire Reserve card’s offer.

See related: Citi Prestige vs. Chase Sapphire Reserve

American Express Gold card

The American Express Gold card has fewer travel credits than other luxury cards, but its annual fee is also much more affordable. It is particularly rewarding for foodies, as it includes a generous rewards rate on both restaurant and U.S. supermarket purchases.

Who should apply for the Chase Sapphire Reserve?

• Cardholders who spend at least $3,425 on dining and travel purchases per year.
• Travelers looking for one of the most affordable options for lounge access.
• Frequent travelers who can take advantage of travel credits, lounge access and travel protections.
• Ultimate Rewards cardholders looking for a good pair to maximize rewards.
• Cardholders looking for a generous sign-up bonus.

How to use the Chase Sapphire Reserve:

• Spend at least $4,000 in the first three months to qualify for the sign-up bonus.
• Use the $300 travel credit as soon in the year as possible. (You start earning 3 points per dollar on travel purchases after you’ve used the whole credit.)
• Book travel through the Ultimate Rewards portal to get the most value out of your points.
• Consider applying for another Ultimate Rewards credit card to boost your rewards rate.
• Check Chase Offers regularly to earn bonus points on everyday spending.

Is the Chase Sapphire Reserve worth it?

If you are already spending at least $300 per year on travel purchases – including things like parking garages or rideshare services – the Sapphire Reserve travel credit takes a huge chunk out of the annual fee. With a bevy of generous travel protections and benefits, even a moderate spender can get significant value out of the card.

See Related: Chase Sapphire cardholders can earn 100,000 points with a Chase mortgage, Earn 60,000 bonus points with Chase Sapphire Banking

*Information about the Citi Prestige Card and Chase Freedom Unlimited has been collected independently by CreditCards.com. The issuer did not provide the details, nor is it responsible for their accuracy.