Many credit card issuers have trimmed price protection or cut it altogether in recent months, but it’s still alive and well at a number of banks and issuers. Price protections can help you trim your holiday spending.
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Editor’s Note: This article was updated July 8, 2019, to reflect a change on Citi cards benefits.
It’s been a rough year for price protection, the once ubiquitous credit card perk that allows shoppers to claim partial refunds on newly discounted purchases. Many credit card issuers have trimmed the card benefit in recent months or cut it altogether.
Often touted as a secret weapon for budget-minded shoppers, price protection helps you save money by awarding you a partial refund if you find out another store is selling the same item at a lower price. Just save your receipt and file a claim with your card issuer within a certain time period and voila: No more fretting about whether you jumped too soon on a particular purchase.
Before you pick a card for holiday shopping, though, it’s a good idea to check with your card issuer to make sure your purchases are still eligible. A number of issuers appear to be rethinking their price protection policies. For example, some that still offer it on select cards have stopped advertising it online. That could be an early sign that those issuers are scaling back their benefits, or are considering dropping the protection altogether.
Here’s what you should know about the current state of price protection:
See related: Beware the aftermath of holiday credit card shopping
Chase and Discover cardholders are officially out of luck
Discover eliminated price protection on Oct. 31 after dropping several other card benefits, such as purchase protection and extended warranty, earlier this year. Meanwhile, Chase scrapped the benefit from most of its cards in August. According to The Points Guy, IHG Rewards cardholders can still access price protection through Mastercard. But Chase Visa cardholders will have to turn to other cards if they want access to the benefit.
Citi to discontinue Price Rewind
Citi cards are lauded for having competitive travel and shopping benefits for cardholders – including the now hard-to-find price protection – but that might be changing soon. According to a recent update from Citi on cardmember accounts, several of these protections will be discontinued beginning Sept. 22, 2019.
According to the messaging, benefits such as Citi® Price Rewind and trip cancellation and interruption protection will no longer be provided on purchases on or after Sept. 22. Any eligible purchases made before that date will continue to receive coverage.
Many issuers only offer price matching on select cards
Just because an issuer offers price matching on one card doesn’t mean it will offer it on the card you currently own. Many issuers, such as Capital One, Bank of America, U.S. Bank and Wells Fargo, only offer price protection on select cards. Typically, the cards that do offer it are Mastercards. For example, Bank of America offers price protection on the BankAmericard credit card, but it doesn’t offer it on other cards.
Capital One offers it on the Capital One Savor Cash Rewards Credit Card, which is also a Mastercard. Barclaycard offers it on select Mastercards, such as the AAdvantage Aviator Red World Elite Mastercard, while HSBC offers it on the HSBC Cash Rewards Mastercard® credit card.
Meanwhile, some issuers offer price protection on a small number of Visa and American Express cards. Wells Fargo offers price protection on the Wells Fargo Visa Signature card, while U.S. Bank offers it on the U.S. Bank Cash 365 American Express Card.
Few issuers are advertising the benefit
It’s getting harder to figure out which card issuers are offering price protection since fewer lenders are advertising it as a benefit. However, just because you don’t see price protection on your card’s promotional page doesn’t mean you don’t have access to it.
Some cards that don’t advertise price protection still offer it through the card’s network. But you’ll have to call your card issuer (with your account information on hand) to find out and then wait patiently while you get rerouted to your card network’s benefits department.
Some cards also call it something different, so be sure to check with your issuer. For example, the Cash 365 card refers to price protection as a “best value guarantee.”
If you’re trying to compare cards based on purchase benefits, then you could have a lot more trouble. Lenders that don’t offer a blanket price protection benefit often won’t tell you whether a particular card offers it – or what, specifically, it entails – unless you actually own the card. Even calling a card network’s benefits department won’t get you anywhere unless you have an account.
Many retailers offer similar perks
Your credit card isn’t the only way to take advantage of price discounts at other stores. Many retailers offer price matching – a similar perk that allows you to score an instant discount at the cash register if you can prove to the cashier or a customer service rep that you’d be able to score the same item elsewhere for less.
In many cases, all you need to do is bring a printout of another store’s offer and present it to the cashier and they’ll automatically discount your purchase. Some stores will even give you an extra 5-10 percent off as a reward for your business. (Clark.com has a great roundup of stores’ price matching policies.)
Meanwhile, a number of retailers that don’t offer price matching do offer price adjustment – a policy that allows you to score a partial refund if an item you just bought goes on sale shortly after you purchased it.
Bottom line: Price protection isn’t as widely available as it used to be; but if you have a card that offers it, then it’s a good idea to take it with you when you shop – especially during periods when stores are competing fiercely for your business. Just be sure to keep looking for better deals after you’ve wrapped up all your shopping. Policies vary, but card companies typically give you as long as 30 to 60 days to find a lower price.