BACK

Research and Statistics

Mississippi sues Chase Bank over debt collection

Summary

Mississippi’s attorney general sued Chase Bank for making false demands for debt against credit card customers

The editorial content below is based solely on the objective assessment of our writers and is not driven by advertising dollars. However, we may receive compensation when you click on links to products from our partners. Learn more about our advertising policy.

The content on this page is accurate as of the posting date; however, some of the offers mentioned may have expired. Please see the bank’s website for the most current version of card offers; and please review our list of best credit cards, or use our CardMatch™ tool to find cards matched to your needs.

Mississippi’s attorney general has sued Chase Bank for slipshod documentation of debt collection cases it pursued against credit card customers.

In a complaint filed in state court Dec. 17, Attorney General Jim Hood accused the bank of making false demands for debt, filing unverified documents in court and selling debt to others backed by false affidavits. “Chase pursued Mississippi consumers for debt that they had paid or settled, they did not owe, or that they had discharged in bankruptcy,” Hood said in a statement.

The complaint, the result of an 18-month investigation, echoes allegations made in California’s lawsuit against Chase, and in the Office of the Comptroller of the Currency’s consent order against the bank, which both took aim at robo-signing of court documents used in debt collection lawsuits.

Responding to the OCC order in September, Bill Wallace, head of Chase’s operations for consumer and community banking, said the company has overhauled its practices in the past two years and fixed the issues that affected customers.

Another 15 states are examining Chase’s collection practices, according to The Wall Street Journal, with 14 of them participating in settlement discussions.

See related:Robo-signed collection cases under fire

What’s up next?

In Research and Statistics

12 credit card predictions for 2014

What will issuers do to woo new cardholders next year? Will rewards get juicier or 0 percent interest deals longer? We talked to the experts to find out

Published: December 20, 2013

See more stories
Credit Card Rate Report Updated: October 16th, 2019
Business
15.18%
Airline
17.11%
Cash Back
17.25%
Reward
17.13%
Student
17.29%

Questions or comments?

Contact us

Editorial corrections policies

Learn more

Join the Discussion

We encourage an active and insightful conversation among our users. Please help us keep our community civil and respectful. For your safety, do not disclose confidential or personal information such as bank account numbers or social security numbers. Anything you post may be disclosed, published, transmitted or reused.

The editorial content on CreditCards.com is not sponsored by any bank or credit card issuer. The journalists in the editorial department are separate from the company’s business operations. The comments posted below are not provided, reviewed or approved by any company mentioned in our editorial content. Additionally, any companies mentioned in the content do not assume responsibility to ensure that all posts and/or questions are answered.