Data whiz and visual storyteller
The next frontier of biometric payment verifications won’t be a hard sell for most American consumers. A July 2017 survey by Viewpost found that 80 percent of respondents support futuristic payment technologies such as fingerprint sensing, facial recognition and retinal scanning.
Take fingerprint scanning, for example: Almost half of Americans expect that to be part of their payment processes by 2027.
Although facial recognition and retinal scanning were predicted as slightly less likely than fingerprint scanning, both methods were cited by about of third of consumers – 35 percent for facial recognition, 31 percent for retinal scanning. And about 1 in 5 respondents expect to be using bitcoin (21 percent) or voice control (18 percent) within the decade.
As for what they see falling by the wayside, about a third of Americans predict paper checks will be gone within five years, and 80 percent say they’ll be eliminated within 20 years. In addition, only about 1 in 10 consumers (11 percent) think companies will use paper methods for billing their customers in the future. Instead, 52 percent expect customer payments to be handled via mobile app.
Viewpost provides invoicing, payments and cash management services to businesses. It conducted its survey among a nationally representative sample of 1,000 U.S. adults in June, releasing the findings July 11.
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