Infographic: Online shopping is in and stores are out

Top reason for buying online? The convenience of free delivery

By  |  Published: June 27, 2017

Sabrina Karl
Personal Finance Writer
Data whiz and visual storyteller

 

With 9 in 10 Americans reporting they’ve made an online purchase in the past year, it’s no wonder that among U.S. merchants who sell both online and in physical stores, 81 percent see internet and mobile commerce as their biggest growth opportunities.

The findings from a new American Express survey of consumers and merchants highlight how much Americans’ buying habits are evolving from physical shopping and cash transactions to online and mobile purchases.

Consumers who made three or more online purchases in the past 12 months were a strong majority, at 73 percent. And almost half of the respondents (47 percent) said they made more frequent online purchases this year than the year before. The convenience of free delivery to their home was the top reason for buying online, cited by almost 8 in 10 consumers (79 percent).

Meanwhile, buying things with cash is becoming less frequent among Americans. Close to half of respondents (46 percent) say they never or rarely use cash for making purchases, and a full 20 percent reported that they currently had no cash in their wallet.

The 2017 American Express Digital Payments Survey’s findings were based on responses from 1,020 U.S. consumers and 401 U.S. merchants and reflect the online shopping habits on desktop computers and mobile devices.

See related: Poll finds the craziest places people do their online shopping, As online fraud spikes, here’s how to protect your accountsMore infographics

To use the graphic on your site, use the following code:

<center><a href="http://www.creditcards.com/credit-card-news/infographic-evolution-of-how-we-buy.php"><img alt="CreditCards.com Infographic: Evolution of how we buy" border="0" src="http://www.creditcards.com/credit-card-news/images/infographic-evolution-of-how-we-buy.png" /></a> </center>


Join the discussion
We encourage an active and insightful conversation among our users. Please help us keep our community civil and respectful. For your safety, do not disclose confidential or personal information such as bank account numbers or social security numbers. Anything you post may be disclosed, published, transmitted or reused.

If you are commenting using a Facebook account, your profile information may be displayed with your comment depending on your privacy settings. By leaving the 'Post to Facebook' box selected, your comment will be published to your Facebook profile in addition to the space below.

The editorial content on CreditCards.com is not sponsored by any bank or credit card issuer. The journalists in the editorial department are separate from the company's business operations. The comments posted below are not provided, reviewed or approved by any company mentioned in our editorial content. Additionally, any companies mentioned in the content do not assume responsibility to ensure that all posts and/or questions are answered.




Updated: 10-23-2017

Weekly newsletter
Get the latest news, advice, articles and tips delivered to your inbox. It's FREE.


ADVERTISEMENT