BACK

Credit Scores and Reports

Infographic: Online shopping is in and stores are out

Summary

Online and mobile shopping continue to grow. Nearly 80 percent of those surveyed said free delivery will sway them to purchase an item online instead of in a store.

The editorial content below is based solely on the objective assessment of our writers and is not driven by advertising dollars. However, we may receive compensation when you click on links to products from our partners. Learn more about our advertising policy.

The content on this page is accurate as of the posting date; however, some of the offers mentioned may have expired. Please see the bank’s website for the most current version of card offers; and please review our list of best credit cards, or use our CardMatch™ tool to find cards matched to your needs.

With 9 in 10 Americans reporting they’ve made an online purchase in the past year, it’s no wonder that among U.S. merchants who sell both online and in physical stores, 81 percent see internet and mobile commerce as their biggest growth opportunities.

The findings from a new American Express survey of consumers and merchants highlight how much Americans’ buying habits are evolving from physical shopping and cash transactions to online and mobile purchases.

Consumers who made three or more online purchases in the past 12 months were a strong majority, at 73 percent. And almost half of the respondents (47 percent) said they made more frequent online purchases this year than the year before. The convenience of free delivery to their home was the top reason for buying online, cited by almost 8 in 10 consumers (79 percent).

Meanwhile, buying things with cash is becoming less frequent among Americans. Close to half of respondents (46 percent) say they never or rarely use cash for making purchases, and a full 20 percent reported that they currently had no cash in their wallet.

The 2017 American Express Digital Payments Survey’s findings were based on responses from 1,020 U.S. consumers and 401 U.S. merchants and reflect the online shopping habits on desktop computers and mobile devices.

See related: Poll finds the craziest places people do their online shopping, As online fraud spikes, here’s how to protect your accountsMore infographics

To use the graphic on your site, use the following code:

<center><a href=”http://www.creditcards.com/credit-card-news/infographic-evolution-of-how-we-buy.php”><img alt=”CreditCards.com Infographic: Evolution of how we buy” border=”0″ src=”http://www.creditcards.com/credit-card-news/images/infographic-evolution-of-how-we-buy.png” /></a> </center>

What’s up next?

In Credit Scores and Reports

Poll: Women better at credit than men, they just don’t know it

Men were more likely than women to incorrectly indicate that age, marital status and ethnicity are credit score factors

Published: June 27, 2017

See more stories
Credit Card Rate Report Updated: April 20th, 2019
Business
15.32%
Airline
17.50%
Reward
17.56%
Cash Back
17.60%
Student
17.79%

Questions or comments?

Contact us

Editorial corrections policies

Learn more

Join the Discussion

We encourage an active and insightful conversation among our users. Please help us keep our community civil and respectful. For your safety, do not disclose confidential or personal information such as bank account numbers or social security numbers. Anything you post may be disclosed, published, transmitted or reused.

The editorial content on CreditCards.com is not sponsored by any bank or credit card issuer. The journalists in the editorial department are separate from the company’s business operations. The comments posted below are not provided, reviewed or approved by any company mentioned in our editorial content. Additionally, any companies mentioned in the content do not assume responsibility to ensure that all posts and/or questions are answered.