Infographic: How Gen Z wants to shop and pay

Youngest generation likes remote inventory-checking, 'just walk-out' purchasing

Sabrina Karl
Personal Finance Writer
Data whiz and visual storyteller

 

Behind millennials is the next wave of American consumers, Generation Z, and they have specific ideas about what they’d like and dislike in their future shopping experiences.

According to a new survey from global payment services provider Adyen, close to 4 in 10 consumers age 18-22 (38 percent) prefer paying a live associate at the register when they shop, while a third (33 percent) say they prefer using self-checkout lanes.

But “just walk out” purchasing, in which a mobile app simply charges you for any items you take out of the store, holds strong appeal for future shopping, with 39 percent of Gen Z respondents saying they’d like to have this option. This is the concept behind the Amazon Go store in Seattle and scan-and-go shopping that Walmart is rolling out at more of its stores.

A significant 35 percent of young consumers said they do not want biometric measures, such as fingerprint, facial and voice recognition, to be part of their shopping experience. Meanwhile, 2 in 3 (66 percent) indicated they’d be more likely to visit a store if they could check on current stock beforehand.

Adyen’s “Meet Your Future Power Shopper: Gen Z” report was released in late September. The report is based on findings from its February 2017 online survey of more than 2,000 U.S. consumers age 18-55.

Infographic: How Generation Z wants to pay and shop

See related: Infographic: Gen Z getting a head start using credit cardsInfographic: Generation Z leads in mobile payments, Infographic: How generations view financially ‘making it’, More infographics

To use the graphic on your site, use the following code:

<center><a href="http://www.creditcards.com/credit-card-news/infographic-how-generation-z-wants-to-pay.php"><img alt="CreditCards.com Infographic: How Gen Z wants to pay and shop" border="0" src="http://www.creditcards.com/credit-card-news/images/infographic-how-generation-z-wants-to-pay-and-shop.png" /></a> </center>

 


Join the discussion
We encourage an active and insightful conversation among our users. Please help us keep our community civil and respectful. For your safety, do not disclose confidential or personal information such as bank account numbers or social security numbers. Anything you post may be disclosed, published, transmitted or reused.

If you are commenting using a Facebook account, your profile information may be displayed with your comment depending on your privacy settings. By leaving the 'Post to Facebook' box selected, your comment will be published to your Facebook profile in addition to the space below.

The editorial content on CreditCards.com is not sponsored by any bank or credit card issuer. The journalists in the editorial department are separate from the company's business operations. The comments posted below are not provided, reviewed or approved by any company mentioned in our editorial content. Additionally, any companies mentioned in the content do not assume responsibility to ensure that all posts and/or questions are answered.




Weekly newsletter
Get the latest news, advice, articles and tips delivered to your inbox. It's FREE.


Updated: 12-15-2017