Research and Statistics

Infographic: Those who don’t haggle are missing out


Although fewer than half of shoppers haggle, those who do are rewarded, according to a survey from Consumer Reports.

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Although fewer than half (48 percent) of shoppers say they haggled for goods and services in the past three years, those who did were handsomely rewarded for their efforts, according to a July 2013 survey from Consumer Reports. Eighty-nine percent of hagglers were successful at least once, saving an average of $100 on bank and credit card fees, $200 on appliances and $80 on cellphone plans.

Consumer reports measured a drop in haggling since its 2007 survey, when 61 percent said they haggled. The sharpest drop was in the “bank and credit card fees” category, in which haggling fell by 25 percent. Consumer Reports credits the CARD Act of 2009, which among other consumer protections, requires that banks give 45 days’ notice of fee increases.

The chart below shows what consumers were willing to haggle for and how much they were able to save.

How successful is haggling?
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