Debt Management

Credit card companies at bottom of pack in ‘forgiveness’


American consumers find credit card issuers to be the least forgivable industry, according to an April 2012 survey

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A 2012 forgiveness ratings survey shows that when things go wrong, American consumers have a certain amount of willingness to forgive, based on the industry that made the mistake. At the top of the list, grocery chains are America’s most forgivable industry. Rounding out the bottom, however, the study discovered that credit card issuers are the least forgivable to consumers.

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