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United frequent flier fees and rules

The airline industry is changing, and frequent flier award tickets are no longer free. Here is a chart of fees you can expect to pay if you plan to cash in your air miles. Click on the tab for your airline.


Award processing fee
(fee for cashing in miles):
Service fee
(based on how you redeem award):
Free if online. $25 if on the phone, $30 if in person
Quick ticketing fee:If you book travel 7-20 days prior to departure, $75 fee. If booked six days or less prior to departure, $100.
If you want a paper ticket:$75
Fees for changing dates, times and reissuing tickets:If changing destination or connection, $150. If keeping itinerary but changing date, if more than 20 days until departure, no fee. If 7-20 days prior to departure, $75. If 6 days or less to departure, $100.
Redeposit fee (if you don’t use your award ticket and want the points credited back to your account):$150
Preservation fee:n/a
Reactivation fee:1.25 cents per mile plus $25 fee
Standby fee:$75
Fuel surcharge:n/a
Partner handling fee (if you fly any leg of the trip with a partner carrier):n/a
Express delivery fee:n/a
Expiration:Will not expire unless you do not redeem or earn any miles for 18 months.
Annual fee:

Plus Visa: $0 for 12 months; $60 thereafter. Plus Gold Class Visa: $0 for 12 months; $85 thereafter. Plus Platinum Class Visa: $140. Plus Visa Check Card: $25. Plus Platinum Business Visa: $0 for 12 months; $75 thereafter.

Fees, as always, are subject to change. To report an update, write

See related:Is it time to cash in your frequent flier miles?, The evolution of frequent flier cards and programs

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