Credit card delinquency statistics Statistic page logo

See more stats

The health of the credit card industry is best measured not by the number of people with cards, but rather the number who pay their bills. Bad payment habits begin by nicking you with more fees and lower credit scores, and, in advanced cases, can lead to the loss of a vehicle or home, garnishment and bankruptcy.

Credit card defaults, after a lengthy decline, are starting to tick up slightly.

Delinquencies in bank cards rose in the third quarter of 2016, but remain near historical lows, according to the American Bankers Association’s Consumer Credit Delinquency Bulletin.

Bank card delinquencies increased 26 basis points to 2.74 percent of all accounts in the third quarter, but remain well below their 15-year average of 3.68 percent. The ABA report defines a delinquency as a late payment that is 30 days or more overdue.4

The trend looks similar when examining accounts that have been overdue for three months. TransUnion's Industry Insights Report found that the credit card delinquency rate reached 1.79 percent in Q4 2016, an increase of 12.6 percent from 1.59 percent in Q4 2015. The credit card delinquency rate remains more than a full point below its peak in Q4 2009 (2.97 percent).5

The Federal Reserve Bank of New York measures credit card delinquencies slightly differently. It looks at the percent of balances that are at least 90 days late. For the final quarter of 2016, that rate was 7.1 percent, unchanged from the previous quarter.2


90 plus days delinquent


However, charge-offs, another indicator of credit risk, are up. A charge-off occurs when a card issuer gives up on collecting a particular debt. The charge-off rate on credit card loans from the top 100 banks was 3.33 percent in the fourth quarter of 2016, up from 2.92 percent the year before.6

Who's falling behind

Some demographic groups are more likely than others to miss bill payments. Generally, the younger the consumer group, the higher their delinquency rates, with those under 40 years old seeing a slight increase in their delinquency rates between Q3 2014 and Q3 2015.8

90+ day credit card delinquency rates for various age groups
Age range Q3 2014 Q3 2015
Under 30
30-39 1.94% 2.11%
Source: TransUnion Industry Insights Report


Perhaps it's not surprising then that among college students, 13 percent said they were “constantly or frequently stressed” about credit card payments.7 About 15 percent of college students who own a credit card said they frequently charge purchases without having the funds to pay the bill.

However, the majority of card-holding students never or rarely do this, and 63 percent say they pay their balance in full each month. Only 8 percent of students pay only the minimum each month, and less than 1 percent pay less than the minimum.9

Certain states tend to have higher delinquency rates than others, too. According to TransUnion's data from the fourth quarter of 2016, Mississippi had the highest credit card delinquency rate and Wisconsin had the lowest.5


States with highest credit card delinquency rates, Q4 2016
Mississippi 3.14%
Arkansas 2.41%
Georgia 2.37%
West Virginia
Source: TransUnion Industry Insights Report


States with lowest credit card delinquency rates, Q4 2016
Wisconsin 1.11%
Utah 1.14%
Minnesota 1.15%
Montana 1.19%
Source: TransUnion Industry Insights Report

Calling in the debts

Collection agencies work on behalf of lenders and third-party debt collectors to reclaim past-due debts. But fewer people are getting calls from collectors. In the first quarter of 2015, 13.6 percent of consumers had one or more debts in collections. That's up slightly from the fourth quarter of 2014, but lower than any other period since the fourth quarter of 2008. The average amount they owed – $1,376 – was the lowest mark since the fourth quarter of 2010.1


bad debt getting better


Some studies also show that credit card debt may not be collectors' top priority. In 2015, 35.6 percent of collection agencies reported collecting credit card debt, less than the 64.4 percent of collection agencies that collect health care debt.10

In its March 2017 report, the U.S. Consumer Financial Protection Bureau reported that debt collection made up 21 percent of all complaints received in 2016.11



See related: Credit card statistics


Join the discussion
We encourage an active and insightful conversation among our users. Please help us keep our community civil and respectful. For your safety, do not disclose confidential or personal information such as bank account numbers or social security numbers. Anything you post may be disclosed, published, transmitted or reused.

If you are commenting using a Facebook account, your profile information may be displayed with your comment depending on your privacy settings. By leaving the 'Post to Facebook' box selected, your comment will be published to your Facebook profile in addition to the space below.

The editorial content on is not sponsored by any bank or credit card issuer. The journalists in the editorial department are separate from the company's business operations. The comments posted below are not provided, reviewed or approved by any company mentioned in our editorial content. Additionally, any companies mentioned in the content do not assume responsibility to ensure that all posts and/or questions are answered.

Weekly newsletter
Get the latest news, advice, articles and tips delivered to your inbox. It's FREE.

Updated: 02-18-2019