Speaking of Credit

Q&A: Closing maxed-out card won’t lower credit utilization


Closing a card will never lower your credit utilization or help your score by any other means. But paying off card debt while keeping the card open will.

The content on this page is accurate as of the posting date; however, some of our partner offers may have expired. Please review our list of best credit cards, or use our CardMatch™ tool to find cards matched to your needs.


Dear Speaking of Credit,
I have three credit card accounts with a total credit of $23,000. One account is paid off monthly, the other two are maxed out. Total credit debt is $10,800 between those two. Would it help my utilization ratio if I close one of those maxed-out accounts? – Millie


Dear Millie,
There are some good reasons for closing a credit card. Ending an annual fee and minimizing the chance of fraudulent use are just a couple. Yet, contrary to popular belief, helping your credit score is not a good reason to close a card.

In fact, we can accurately say that closing a card can either hurt your score, typically via higher credit utilization (balance/credit limit percentage), or have no impact. What a closed card can’t do is lower your utilization or help your score by any other means.

When a card affects credit utilization
As a warning against doing something you may be sorry for later, let’s explore one of the most common ways closing a card can lead to a lower score than if left open. We’ll start by stating a couple of credit scoring rules indicating whether a card will or won’t be included in a score’s utilization calculations:

  • Open or closed, all cards showing both a balance and a credit limit higher than $0 on the credit report are included in utilization.
  • Closed cards with a $0 balance at the time of the score calculation are excluded from utilization calculations.

Video: What is your credit utilization ratio?

What this tell us is that if you close one of those maxed-out cards, as you’re considering, expect no change to the way your utilization is calculated for as long as a balance remains. Not until that balance hits $0 should you see any of the potential downsides to closing a card.

By contrast, as you’ll see below, paying off one of those maxed-out cards while keeping it open would lower your credit utilization – and potentially boost your score.

Possible scenarios to consider
In the spirit of approaching a credit decision as critical as this one with eyes wide open, imagine the following utilization scenario based on a combination of the information you’ve given us and an action – future payoff – to help illustrate:

  • Utilization is calculated on two maxed-out balances, evenly distributed, and a $0 balance card used and paid off monthly.
  • You are considering closing one of the maxed-out cards to help your score.
  • One maxed-out card will be paid in full.

Example A. First let’s take a snapshot of your credit as it might look today:

Example A
All cards openBalanceLimitUtilizationOpen/closed
Card A$5,400$5,400100 percentOpen
Card B$5,400$5,400100 percentOpen
Card C$0$12,2000 percentOpen
Total$10,800$23,00047 percent 

Example B. Next, we’ll imagine that you close one of the maxed-out cards. Note that despite Card A now being closed, its balance and limit continue to be applied in the same way as in Example A, leading to the same 47 percent total utilization. This shows how closing a card has no impact on your utilization for as long as a balance remains.

Example B
Card A closedBalanceLimitUtilizationOpen/closed
Card A$5,400$5,400100 percentClosed
Card B$5,400$5,400100 percentOpen
Card C$0$12,2000 percentOpen
Total$10,800$23,00047 percent 

Examples C and D. Now, according to whether Card A is open or closed, we’ll observe a couple of different utilization percentages resulting from the card being paid in full the following month. Specifically, we will see how:

  • Total utilization goes down to 31 percent when Card A is closed prior to payoff.
  • Total utilization goes down even further, to 24 percent, when Card A remains open.
Example C
Card A closed, $0 balanceBalanceLimitUtilizationOpen/closed
Card A$0$0Not includedClosed
Card B$5,400$5,400100 percentOpen
Card C$0$12,2000 percentOpen
Total$5,400$17,60031 percent 


Example D
Card A open, $0 balanceBalanceLimitUtilizationOpen/closed
Card A$0$5,4000 percentOpen
Card B$5,400$5,400100 percentOpen
Card C$0$12,2000 percentOpen
Total$5,400$23,00024 percent 


Summing it all up, the above examples demonstrate how someone in your credit predicament can achieve the lowest utilization percentages in the long run by simply leaving cards open whenever possible.

With this in mind, and while also remembering that closing a card will never help your score, why do it? Concentrate on paying off at least one of your maxed-out cards instead – and leave it open.

I hope this help you make an informed decision. Good luck!

See related: Don’t close maxed-out card after you pay off debt, Credit utilization: How this key scoring factor works

Editorial Disclaimer

The editorial content on this page is based solely on the objective assessment of our writers and is not driven by advertising dollars. It has not been provided or commissioned by the credit card issuers. However, we may receive compensation when you click on links to products from our partners.

What’s up next?

In Speaking of Credit

Q&A: Does being an authorized user on too many cards hurt my score?

Removing yourself as an authorized user from credit cards could either hurt or boost your score; it all depends on your own credit history and the amounts you owe

See more stories
Credit Card Rate Report
Cash Back

Questions or comments?

Contact us

Editorial corrections policies

Learn more