Capital One launches new CreditWise tools

Features include SSN tracker, credit alerts and dark web surveillance

CreditWise from Capital One

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Capital One’s credit monitoring tool, CreditWise, has launched three new features to help users protect their credit and detect fraud quickly. Along with free, unlimited credit scores, the app now offers a Social Security number tracker, credit alerts and dark web surveillance. If any issues are detected, you will be notified via email or text alert, depending on your preference.

Discover was first to roll out similar Social Security number tracking and dark web scanning features in 2017, but those are only available to Discover cardholders.

If you’re not a Capital One customer, don’t worry – CreditWise is available to everyone.

Tracking your Social Security number

To help ensure that your Social Security number isn’t being used by others to apply for credit, CreditWise will alert you to new uses of your Social Security number. To accomplish this, the app uses information reported by Experian to track the names and addresses associated with credit applications linked to your Social Security number.

Credit alerts

Previously, CreditWise only used TransUnion credit reports. However, they also now check Experian. If there are any signs of errors, theft or fraud, you will be alerted.

Dark web surveillance

To detect if your Social Security number or email address is on the dark web, CreditWise scans thousands of unsafe sites, hacking forums and illegal digital marketplaces. If your information is found, you will be alerted and given instructions on how to correct the issue.

How does it work?

Instead of simply informing you that there is an issue with your personal information, CreditWise wants to help you solve the problem. To accomplish this, the app will not only inform you if your Social Security number is being used inappropriately or if your details are being shared on the dark web, but it will also give you tips on the next steps to take to resolve the issue.

See related: Free credit reports for anyone? Yes, from Capital One

For example, if CreditWise finds that a different address is being associated with your Social Security number, you will receive an alert. Once you click on the alert, you will be taken to a page with more details about the issue:

CreditWise from Capital One       CreditWise from Capital One

By clicking on the “See something wrong,” button, you will be taken to a page that gives suggestions on how to resolve the problem.

The CreditWise app, including the new features, is available for download through the Capital One CreditWise site. To sign up for CreditWise, click here.


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Updated: 01-21-2019