Tony Mecia is a business journalist who writes for a number of trade and general-interest publications. He writes “Cashing In,” a weekly column about credit card rewards programs, for CreditCards.com
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Dear Cashing In,
Can you point me in the right direction for a replacement Visa card with two-year extended warranty?
My current favorite card is a Citi Hilton Visa, but it is being discontinued at the end of January 2018. It is fantastic because it offers a two-year additional parts and labor warranty to whatever warranty is on the product. The value of the extended warranty makes the other benefits pale in comparison, when you consider the cost of extended warranties.
Can you recommend a Visa card that has the awesome warranty benefits of the Hilton Visa? – Steve
Extended warranties fall into the category of benefits on a rewards card that you probably don’t think about too much. There are some benefits that are so common that people tend not to consider them when signing up for a card.
It is like car-rental insurance and price protection guarantees: Most rewards cards come with them, however, Discover announced that it was discontinuing extended warranties on its cards after Feb. 18, 2018.
Your question is a good reminder as people are out shopping for the holidays that when they buy an expensive item – say, a new TV or a washing machine – and the cashier tries to sell an extended warranty, it’s OK to say no if you are paying with a rewards card that offers that benefit.
Many cards from major issuers come with extended warranties. Some card networks also offer this benefit, such as Visa Signature cards.
Typically, extended warranties from card issuers last for up to a year in addition to any manufacturer’s warranty that comes with the product. If you buy an extended warranty from the retailer, then the credit card extended warranty usually starts after that.
The extended warranties usually follow the same terms as the manufacturer’s warranty. The credit card extended warranties typically do not apply to boats or cars and certain other items.
When you submit a claim, you have to include your original receipt, a copy of the manufacturer’s warranty, a copy of your credit card statement and other documentation. If your claim is approved, you will be reimbursed for the expense of fixing it, assuming you had the item repaired by an authorized repair center.
You are correct that Citi seems to offer the most generous extended warranty terms of all the major issuers, in that it extends warranties by a full two years. This seems to apply to most Citi cards, including American AAdvantage cards, ThankYou cards, Citi Double Cash, and co-branded cards with other partners.
If having two years instead of one for an extended warranty is important to you, then consider a different Citi card. Unfortunately, Hilton is switching to American Express, so you will have to decide on a different rewards card.
Depending on what other types of rewards you like to earn, you might consider a card with no annual fee, such as Citi Double Cash (2 percent cash back on all purchases) or the Citi ThankYou Preferred card (double points on dining out and entertainment, redeemable for travel, gift cards, and merchandise).
If you’re really fond of Hilton, you might also consider a Citi ThankYou Premier card (annual fee: $95, waived first year), because it earns triple points on travel, double points on dining out and entertainment, and you can transfer ThankYou points to Hilton at a rate of 1,000 ThankYou points to 1,500 Hilton Honors points.
Thanks for the reminder about extended warranties, and good luck with a new card.
See related: 11 hidden credit card perks
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