News & Advice

Retailers say "Less signing, more PINs"
for credit card purchases

According to a new survey of U.S. retailers, no-signature retailers may be more common than signature retailers within the next year. The National Retail Federation's latest payments study found that 44 percent of retailer respondents said they will drop the signature requirement for credit cards by year's end, if they haven't already.

Ninety-five percent of the retailers also said they believe PIN authentication should be enabled for credit cards, with 92 percent reporting they would implement such a system if banks made the security measure available.

This data comes from "State of Retail Payments: Outlook for 2019," the latest installment of a biennial survey it conducts with Forrester. NRF released the results Nov. 14.

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Retailers say 'Less signing, more PINs' for credit card purchases

See related: Mastercard, Discover, AmEx and Visa ditching signatures, More infographics

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Updated: 12-13-2018