Credit Cards > Privacy

CreditCards.com Privacy Policy

Last Revised: 23th July 2009

At CreditCards.com, we take great care in safeguarding the privacy of your personal information by following responsible information handling practices.

We do not require you to create an account or share any personally identifiable information in order to use our site. When you choose to apply for a credit card offer presented at CreditCards.com, you are taken directly to the credit card issuer's website and you provide your information directly to the issuer.

By using our website you consent to the collection, use and processing of the information that you provide to us in accordance with the terms of this Privacy Policy. If you do not agree to these terms, you must not use this site.

Our Privacy Policy

What information does CreditCards.com COLLECT?
Does CreditCards.com SHARE my personally identifiable information with others?
Does CreditCards.com use COOKIES to collect information about me?
How does CreditCards.com SECURE the information collected?
Does CreditCards.com collect information from CHILDREN?
Does this policy cover OTHER sites linked from CreditCards.com?
Who may I CONTACT if I have questions or concerns about the privacy or security of my information?
Will this Privacy Policy CHANGE?
Note to users in the United Kingdom
TRUSTe web Privacy Seal

What information does CreditCards.com COLLECT?
We do not require you to create an account or share any personally identifiable information in order to use our site. However, we do collect some non-personally identifiable information automatically. Further, solely at your option, you can choose to share some contact information with us.

Information Collected Automatically
CreditCards.com does NOT automatically collect personally identifiable information from your computer when you browse our site. We automatically collect some non-personally identifiable information about your visit, including the operating system and browser you are using, as well as the date, time, and pages you visit. Collecting this information helps us design the site to suit your needs.

When you request a page from our site, our servers log your current IP address. An Internet Protocol ("IP") address is a unique string of numbers that is automatically assigned to your computer by your Internet Service Provider. We use IP addresses to help diagnose problems and to gather demographic information and measure traffic to the site. We do not link IP addresses to any personally identifiable information about you.

CreditCards.com also allows third party partners to place session cookies on your computer to collect non-personally identifiable information such as aggregate use statistics for internal evaluation of the site. See below for additional information on cookies.

Information You Provide to Us (Optionally)
We obtain personally identifiable information about you if you elect to send an inquiry to us through the Contact Us section of our website, or subscribe to our newsletter or marketing emails. Please note that this information is only used to communicate with you regarding your inquiry or request for a newsletter (See Choice/Opt-Out for preference options). The types of personally identifiable information we ask you to provide may include the following:

• Name
• Organization
• Address
• Telephone number
• Fax number
• E-mail address

The CreditCards.com Blogs website at http://blogs.creditcards.com allows you to submit comments and feedback on blog posts. In order to comment on these posts, we ask for your name and email address, so we may contact you if needed. Blog comments are moderated by our team, and upon approval, your name and comment will be visible on the Blogs website. Your email address will not be displayed on the site. Please note that you can still comment on the blog posts without needing to enter your name or email address.

We work with a third party vendor to distribute our newsletter to our subscribed users. This vendor distributes the newsletter to our subscribers via email. They use the mailing list we provide, solely for the purpose of distributing our newsletters, and are contractually prohibited from using your personal information for their own use.

Choice/Opt-out
If you no longer wish to receive our newsletter, you may opt-out of receiving it by following the instructions included in each newsletter, or you may write to us at CreditCards.com, Attn: Newsletter Unsubscribe, 8920 Business Park Drive #350 Austin, TX 78759 to opt-out. You may also opt out by entering your information at http://www.creditcardsmail.com/nl.

You may not opt-out of receiving email acknowledgements and responses to customer support or media inquiries.

Information From/About Friends or Family
From time to time, we will host promotions, surveys, sweepstakes, and contests on our web site. We will use the personally identifiable information collected for these promotions only to communicate with you about the event and to notify the winners. We will also allow you to invite a friend to vote when you register for some contests. We will send a one-time email to the friend inviting them to visit the site to vote during the contest. We only store these third party email addresses for purposes of sending these types of emails.

Does CreditCards.com SHARE my personally identifiable information with others?
CreditCards.com does NOT share information that we have about you with anyone, except in response to subpoenas or as otherwise required by law. We do not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes.

Does CreditCards.com use COOKIES to collect information about me?
A cookie is a small data file that we transfer to your computer's hard drive through your web browser when you visit our site. Cookies enable our systems to recognize your computer so that we can provide you with personalized service and features, and to track traffic patterns. Although our cookies may contain a unique user ID, they do not collect or store any of your personally identifiable information

We employ a third party (Omniture) to collect anonymous, non-personally identifiable information to evaluate the effectiveness of our websites. This vendor uses cookies and transparent images called "web beacons" to collect this information. Like cookies, web beacons do not allow us or the vendor to identify you personally. This data helps us understand how visitors use our website, such as the most visited pages and features. Omniture does not collect any personally identifiable information from you, and they do not share the non-personally identifiable information collected with anyone else for any other purpose. You may view their privacy policy here. We have no access or control over these types of third party cookies.

Also, in the course of advertising, a third party advertiser may place or recognize a unique cookie on your browser. CreditCards.com assumes no responsibility for any cookies placed on your browser by such third-party advertisers.

How does CreditCards.com SECURE the information collected?
CreditCards.com has security measures in place and takes reasonable precautions to protect against the loss, misuse, and unauthorized access of your personal information under our control. To help us accomplish this, we adopt the following procedures:

• Employ internal access controls to ensure that the only people who see your information are those with a need to do so to perform their official duties.
• Train relevant personnel on our privacy and security measures.
• Regularly back up the information we collect online to insure against loss.
• Use technical controls to secure the information we collect online as appropriate, including but not limited to: encryption, firewalls and password protections.
• Periodically test our security procedures to ensure personnel and technical compliance.

We use reasonable measures to ensure that all credit card applications listed with CreditCards.com use a Secured Sockets Layer (SSL) connection. Provided you are using a SSL enabled browser, your information is encrypted as it travels over the Internet when you apply for a credit card at the issuer's website. You will know you are in secure mode when the padlock or key icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. You will usually only see this icon only when you are filling out an application. In addition, when accessing a secure server, the first characters of the site address will change from "http" to "https". We are not responsible for the security of data transmitted from your computer to any issuer or other third-party website. For more information on security, please read our Site Security policy.

Does CreditCards.com collect information from CHILDREN?
At CreditCards.com, we are committed to protecting the privacy of children. We will not knowingly or intentionally collect personal information online from children under the age of 18.

If you are under 18 years of age, please do not submit any personal information through our website without the express consent and participation of a parent or guardian.

Does this policy cover OTHER sites linked from CreditCards.com?
This policy covers our online practices and does not apply to any third party sites, including card issuers or other sites that may be linked from our website. We encourage you to read the terms and conditions and privacy policies of those other sites to learn how they collect and use information about you.

Who may I CONTACT if I have questions or concerns about the privacy or security of my information?
To report any known or suspected privacy or security breaches or if you do not feel your concerns have been addressed in our privacy statement, feel free to contact us. You may contact us in the following ways:

• By email at
• By mail at
  CreditCards.com
  Attn: Privacy
  8920 Business Park Drive Suite 350
  Austin TX 78759

Will this Privacy Policy CHANGE?
Because CreditCards.com will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. Changes or additions to this Privacy Policy will be in this section of the website. You can always come to this section to learn what information we gather, how we might use that information and whether we will disclose it to anyone. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Note to users in the United Kingdom
You are entitled to see a copy of the personal information that you have submitted to us online. If you wish to do this, please email us at and insert access request in the subject line.

You may ask us to make changes to the information provided by you and/or held about you to ensure that it is accurate and kept up to date. You may also request that we delete your personal information from our records.

You acknowledge that any information you provide to us will be held on our computers in the United States and may be accessed for the purposes outlined in this policy or for other purposes approved by you.

TRUSTe Web Privacy Seal
CreditCards.com is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web sites www.creditcards.com and uk.creditcards.com. Because we want to demonstrate their commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe. If you have questions or concerns regarding this statement, you should first contact us at . If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.