USA   |   UK   |   Australia   |   Canada

Phishing Scams: JP Morgan Chase updated report

By Ben Woolsey

In recent months, thousands of fraudulent e-mails have been sent to unsuspecting Americans that pretend to be from Chase. These "phishing" e-mails take several different forms (see an example below), but all tell the recipient that they must click on a link to verify their personal and account information to avoid becoming a victim of identity theft, having their account closed or lose online access to their Chase Bank or credit card accounts.

The e-mails are not coming from Chase, but rather one or more fraudulent individuals posing as the banking giant. There is only one thing to do if you receive one of these e-mails, and that is to ignore it. No reputable organization, especially a major bank, would ever send an outbound e-mail that requires that you verify personal information online.

If you are a recipient of one of these fraudulent e-mails you can also forward it to Chase at the following fraud reporting e-mail address: If you were fooled by the original e-mail and responded with personal information, you should immediately contact Chase and report the loss of your information to protect your accounts and learn about additional steps to safeguard your identity.

Example of a fraudulent letter:

Dear Chase Customer

We recently reviewed your account, and suspect that your Chase Internet Banking account may have been accessed by an unauthorized third party.

Protecting the security of your account and of the Chase network is our primary concern. Therefore, as a preventive measure, we have temporarily limited access to sensitive account features.

To restore your account access, please take the following steps to ensure that your account has not been compromised:

1. Login to your Chase Internet banking account. In case you are not enrolled yet for Internet banking, you will have to use your Social Security number as both your personal ID and password and fill in the required information, including your name and account number.

2. Review your recent account history for any unauthorized withdrawals or deposits, and check your account profile to make sure no changes have been made. If any unauthorized activity has taken place on your account, report to Chase staff immediately.

To get started, please click the link below:

We apologize for any inconvenience this may cause, and appreciate your assistance in helping us maintain the integrity of the entire Chase system.

Thank you for your prompt attention to this matter.
The Chase Bank Team

If consumers receive an e-mail like the one above, regardless of which bank it purports to be from or whether the recipient has an account with that bank or not, they should delete it and not provide a response. This advice is being given by all the major banks and by the Federal Trade Commission.

Published: April 24, 2006

Join the discussion

We encourage an active and insightful conversation among our users. Please help us keep our community civil and respectful. For your safety, do not disclose confidential or personal information such as bank account numbers or social security numbers. Anything you post may be disclosed, published, transmitted or reused.

If you are commenting using a Facebook account, your profile information may be displayed with your comment depending on your privacy settings. By leaving the 'Post to Facebook' box selected, your comment will be published to your Facebook profile in addition to the space below.

The editorial content on is not sponsored by any bank or credit card issuer. The journalists in the editorial department are separate from the company's business operations. The comments posted below are not provided, reviewed or approved by any company mentioned in our editorial content. Additionally, any companies mentioned in the content do not assume responsibility to ensure that all posts and/or questions are answered.

Three most recent Credit account management stories:
  • 4 times to go old-school with your finances – When organizing your budget or keeping track of credit card bills, technology can get in the way. Here are four situations where old-school pays ...
  • 5 financial tips for the newly engaged – Planning your future finances should be equally as important as planning your nuptials, experts agree. Here are five money tips to remember when you and your partner start a life together ...
  • How to fight phantom-debt collectors – Callers with details about you and your debts can be convincing, so it pays to know how to tell a legitimate collector from a phantom-debt scam ...

Share This Story

Follow Us!

Credit Card Rate Report

Updated: 03-28-2015

National Average 14.90%
Low Interest 11.62%
Business 12.85%
Student 13.14%
Balance Transfer 14.04%
Reward 15.04%
Airline 15.10%
Cash Back 15.28%
Instant Approval 17.93%
Bad Credit 22.48%