How to react to a 'rate-jack' attack

When issuers raise your APR, what do you do?

By Julie Sherrier and Connie Prater

The bad news is in. Your credit card issuer has sent a change in term notice of an impending interest rate hike on your account.

Your first reaction will likely be anger, especially if you're one of the "good" customers who pays your bill on time and who has not gone over your limit. It doesn't matter. Standard credit card agreements allow issuers to change terms "at any time, for any reason."

Get over the anger and plan your response.

Most major card issuers -- American Express is the exception -- offer consumers the option to opt out of the changes. Current federal rules require issuers to give account holders at least 15 days of advance notice of changes. However, new rules that take effect July 1, 2010, require 45 days' advance notice of changes. Some issuers have already adopted the longer, 45-day advance notice. In theory, this time allows consumers the opportunity to shop around for better deals and explore their options before the higher interest rates kick in.

Note: Doing nothing -- an option often taken by those who choose to put their heads in the sand -- will result in a de facto interest rate increase.

(Update: On Aug. 20, 2009, provisions of the Credit Card Act of 2009 went into effect that mandated consumers be given the right to opt out of increases in interest rates, fees, finance charges and certain other changes in credit card agreements. See story.)

These helpful resources will help you avoid -- or at least better cope with -- credit card interest rate increases: 

What are your options?

• Sample opt-out letter
• Not all issuers allow you to opt out of interest rate increases
• Take these steps to opt out of rate increases
• Balance transfers 101
• 6 steps to successful balance transfers
• Balance transfer calculator
• For some, switching credit cards gets harder
• When do credit card balance transfers make sense?

Canceling the card

• Hit with a credit card increase: Do you cancel?
• How to cancel a credit card
• Printable worksheet: How to cancel a credit card, step by step

Call the company

• What to say when you can't pay
• Credit card etiquette: How to politely win in credit card disputes
• Want a lower interest rate? Just ask!

Negotiate a better deal

• Credit card issuers open to debt deals, but fewer qualify
  
  

Get credit counseling and budget help

• What is credit counseling?
• Check out credit counselors' credentials first

Updated: May 12, 2009

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