Card account closed? You still may be charged some fees
If you carry a balance on a closed card, expect to keep paying maintenance fees
Dear Opening Credits,
Hello. I have a couple of credit card accounts that the banks closed themselves. I am currently still paying off the balances, but no credit is available to me. The company is still charging me a monthly "maintenance" fee to each account. Is this legal, given that these are no longer active? -- Monique
I must admit that when I first read your letter I was outraged. How could a bank have the gall to impose a maintenance fee on a closed credit account? That makes absolutely no sense!
And then I calmed down as the rationale soon became clear. Though the credit issuers did suspend your ability to charge -- effectively shutting the cards down -- the accounts are still active because you have a balance due.
But let's back up and review why they're applying this type of fee in the first place. As you're probably aware, credit card issuers can tack on a number of service charges. The various fees may include:
- Annual fee -- just to own the card.
- Balance transfer fee -- to shift money from one account to another.
- Cash advance fee -- to withdraw cash against a credit line.
- Late fee -- for not paying on time.
- Over-limit fee -- for exceeding your credit line.
- Reward redemption fee -- typically for cashing out airline miles.
- Paper statement fee -- for recieving statements in the mail rather than online.
And then there's that maintenance fee, which goes toward the processing and billing aspect of your account. So think about that for a moment: The company is still providing you with bills, and the money you send must be processed, right? That's why they are still assessing the fee -- to cover those expenses. And yes, it's legal.
Now, not all credit cards charge for maintenance. In fact, it's always best to get an account that has a short list of fees. However, if your credit is bad or not yet established, you probably won't qualify for such premium cards.
My guess is that your credit was and is not so hot. Why would I come to this conclusion? Because several of your current card companies have pulled the plug on your charging rights. A poor payment history and/or balances that are too high in relation to your charging limit are likely reasons. You became too great of a risk to keep on as a customer.
Thankfully, with credit, you can turn a negative situation into a positive one fairly easily. For example, you can try to get that maintenance fee removed with a simple phone call. Just ask, they may say yes. And as you can see from the list of fees, you may be getting charged for paper statements. If you get them in the mail, ask if online billing is available, even with the account being closed.
You said that you're paying off what you owe, which will also work in your favor. Once those balances are well below the charging limits, your credit rating should improve. At that point, it would be wise to build your credit back up further: Apply for a credit card with as few fees as possible (they'll be on the application, so read it carefully), then charge what you need and pay off the balance in full by the due date.
I don't know about you, Monique, but for me this was a good lesson in tempering quick ire. What at first may appear wrong is often right, if you look a little deeper.
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Published: March 9, 2011
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