ADVERTISEMENT

Card account closed? You still may be charged some fees

If you carry a balance on a closed card, expect to keep paying maintenance fees

By

Opening Credits
Columnist Erica Sandberg
Erica Sandberg is a prominent personal finance authority and author of "Expecting Money: The Essential Financial Plan for New and Growing Families." She writes "Opening Credits," a weekly reader Q&A column about issues for people who are new to credit, for CreditCards.com.

Ask a question.

'Opening Credits' stories

Question for the CreditCards.com expert

Dear Opening Credits,
Hello. I have a couple of credit card accounts that the banks closed themselves. I am currently still paying off the balances, but no credit is available to me. The company is still charging me a monthly "maintenance" fee to each account. Is this legal, given that these are no longer active? -- Monique 

Answer for the CreditCards.com expert Dear Monique,
I must admit that when I first read your letter I was outraged. How could a bank have the gall to impose a maintenance fee on a closed credit account? That makes absolutely no sense!

And then I calmed down as the rationale soon became clear. Though the credit issuers did suspend your ability to charge -- effectively shutting the cards down -- the accounts are still active because you have a balance due.

But let's back up and review why they're applying this type of fee in the first place. As you're probably aware, credit card issuers can tack on a number of service charges. The various fees may include:

And then there's that maintenance fee, which goes toward the processing and billing aspect of your account. So think about that for a moment: The company is still providing you with bills, and the money you send must be processed, right? That's why they are still assessing the fee -- to cover those expenses. And yes, it's legal.

Now, not all credit cards charge for maintenance. In fact, it's always best to get an account that has a short list of fees. However, if your credit is bad or not yet established, you probably won't qualify for such premium cards.

My guess is that your credit was and is not so hot. Why would I come to this conclusion? Because several of your current card companies have pulled the plug on your charging rights. A poor payment history and/or balances that are too high in relation to your charging limit are likely reasons. You became too great of a risk to keep on as a customer.

Thankfully, with credit, you can turn a negative situation into a positive one fairly easily. For example, you can try to get that maintenance fee removed with a simple phone call. Just ask, they may say yes. And as you can see from the list of fees, you may be getting charged for paper statements. If you get them in the mail, ask if online billing is available, even with the account being closed.

You said that you're paying off what you owe, which will also work in your favor. Once those balances are well below the charging limits, your credit rating should improve. At that point, it would be wise to build your credit back up further: Apply for a credit card with as few fees as possible (they'll be on the application, so read it carefully), then charge what you need and pay off the balance in full by the due date.

I don't know about you, Monique, but for me this was a good lesson in tempering quick ire. What at first may appear wrong is often right, if you look a little deeper.

See related: Maintenance fees not regulated by CARD Act, Issuers push for paper billing, Credit card balance transfers: Find the best deal 

Meet CreditCards.com's reader Q&A experts

Does a personal finance problem have you worried? Monday through Saturday, CreditCards.com's Q&A experts answer questions from readers. Ask a question, or click on any expert to see their previous answers.

Published: March 9, 2011


Join the discussion
We encourage an active and insightful conversation among our users. Please help us keep our community civil and respectful. For your safety, do not disclose confidential or personal information such as bank account numbers or social security numbers. Anything you post may be disclosed, published, transmitted or reused.

If you are commenting using a Facebook account, your profile information may be displayed with your comment depending on your privacy settings. By leaving the 'Post to Facebook' box selected, your comment will be published to your Facebook profile in addition to the space below.

The editorial content on CreditCards.com is not sponsored by any bank or credit card issuer. The journalists in the editorial department are separate from the company's business operations. The comments posted below are not provided, reviewed or approved by any company mentioned in our editorial content. Additionally, any companies mentioned in the content do not assume responsibility to ensure that all posts and/or questions are answered.




Follow Us


Updated: 12-07-2016


Weekly newsletter
Get the latest news, advice, articles and tips delivered to your inbox. It's FREE.


ADVERTISEMENT