Survey: Slower EMV chip card transactions irk shoppers
By Juan Rodriguez and Jeff Herman
The slowness of EMV chip card transactions frustrates card users, and as we head into the busiest holiday shopping season, that's only going to get worse.
Nearly 1 in 5 users of the more-secure cards said EMV transactions take too long, a new Harbortouch survey finds. It's no surprise that 70 percent of those surveyed said a traditional magnetic stripe card is the quickest form of electronic payment.
The survey includes 1,170 U.S. adults who, in October, said they have paid for goods or services with an EMV card by inserting it into an EMV-combatible reader. The findings were released Nov. 4.
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Published: November 25, 2015
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